Norton removal, please help!
#1
Posted 26 December 2006 - 01:04 AM
#2
Posted 26 December 2006 - 05:07 AM
I do this a lot with new computers my customers buy.. They want Norton out and another anti-virus installed.
#3
Posted 26 December 2006 - 07:42 AM
If the answer is yes, do i do it through the "Add and remove" command in the Control panel? Will it completely get removed? Or will i have remains that will eventually slow down my computer?
To remove Norton, Click on Start > Settings > Control Panel
double click on Add/Remove Programs, search for every item that belongs to Norton, Symantec, or LiveUpdate and remove them, reboot when prompt, or reboot manually if your computer hasn't automatically rebooted. To remove the leftovers download and run the Norton Removal Tool, read HERE
#4
Posted 29 December 2006 - 09:12 AM
If the answer is yes, do i do it through the "Add and remove" command in the Control panel? Will it completely get removed? Or will i have remains that will eventually slow down my computer?
To remove Norton, Click on Start > Settings > Control Panel
double click on Add/Remove Programs, search for every item that belongs to Norton, Symantec, or LiveUpdate and remove them, reboot when prompt, or reboot manually if your computer hasn't automatically rebooted. To remove the leftovers download and run the Norton Removal Tool, read HERE
Have you heard of residual problems with internet connections not working after uninstalling Norton Personal Firewall using the "add/remove" method or the Norton removal tool?
Thanks
#5
Posted 29 December 2006 - 10:03 AM
http://www.snapfiles...nsockxpfix.html
WinSock XP Fix offers a last resort if your Internet connectivity has been corrupted due to invalid or removed registry entries. It can often cure the problem of lost connections after the removal of Adware components or improper uninstall of firewall applications or other tools that modify the XP network and Winsock settings. If you encounter connection problems after removing network related software, Adware or after registry clean-up; and all other ways fail, then give WinSock XP Fix a try. It can create a registry backup of your current settings, so it is fairly safe to use. We actually tested it on a test machine that was having a Winsock problem due to some Adware removal, and after running the utility and rebooting, the connectivity was restored.
#6
Posted 29 December 2006 - 10:04 AM
Johanna
#7
Posted 29 December 2006 - 11:40 AM
I actually own the version of Norton Personal Firewall 06, but uninstalled it as it kept giving me sudden problems with rule and weird intrusion pop ups where it did not adhere to the answer I gave it (allow always or create auto rule, etc). When I unistalled it I had those problems with internet connectivity and was forced to reinstall it. The pop up problems persist and Norton help suggestions have not resolved the issue and getting a live person to understand your problem has not worked either.
#8
Posted 29 December 2006 - 11:50 AM
Norton's support service has acquired a poor reputation. If you uninstall Norton, can you use Keith's suggestion to restore your Internet connection? (Run the XP firewall in the interim while online without a third party firewall.) The first thing any Symantec (Norton) service does is tell you to uninstall, reboot, and reinstall, and you have already tried that with no success (lost Internet connection). Unfortunately, Norton tends to be so intermingled with the OS that a reformat is the quickest most sure fire way to zap Norton for once and for all. It is also pretty drastic. Maybe someone else will have some suggestions.
Johanna
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