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Internet Explorer 7 will not open


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#1
carmabelle

carmabelle

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Hello!
I recently had a virus on my computer and could not do windows updates. When we finally got the virus off, windows went about installing all this stuff that it had missed out on. One of those things was the new IE 7. Well now IE won't open at all! I have another browser (Mozilla) but I would really like to get IE back. I have tried reinstalling to no avail. I have also tried going back to IE 6, but microsoft won't let me get to the download page because I don't have IE 5 or higher. ARGH! Can you help?
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#2
pip22

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There's no need to go online to get IE6 back. To get back to your previous version of IE (IE6?) you just uninstall IE7 through 'Add/Remove Programs' (you might need to have 'Show Updates' ticked for IE7 to be listed there). That will automatically restore the previous version. After that's done and you're sure IE6 is working, you may wish to try installing IE7 again. In which case, remember you MUST disable any antivirus utility you may have running before starting the install, and I found the install works more smoothly if you choose NOT to 'Download Latest Updates and Run Windows Malicious Software Removal Tool'. That option can cause the installer to hang so uncheck it.

Edited by pip22, 26 December 2006 - 09:54 AM.

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#3
carmabelle

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Thanks!!
I got the IE 7 figured out somehow. Not sure how...but I did. So thanks for your help!!


Carmen
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