I am having trouble with a particular page that has live help. You are supposed to be able to get on and chat with people on it. Unfortunately I cannot get it to work yet everyone else I speak to seems to have no trouble getting it going.
I am using Firefox 22.214.171.124 and IE 6.0. When I try to access the page in Firefox I get a message stating "Unable to Connect - Firefox can't establish a connection to the server at server.iad.liveperson.net."
When I try to connect using IE 6.0 I get a message stating "Page Cannot be displayed - Cannot find Sever".
I was hoping someone could please help me out with the situation. I am running Windows XP SP 2 and Java 126.96.36.199. Any help would be greatly appreciated as I would like to be able to access this page on a regular basis. Thanks.