Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Auto updates fail


  • Please log in to reply

#1
Keith Lemon

Keith Lemon

    Member

  • Member
  • PipPip
  • 32 posts
Over the past few days, since i reformatted my hard drive, a number of automatic updates fail to install on my computer, i can't really find out why they don't install so i was wondering if anybody could give me some general answers as why this could be. if it helps the updates are: critical update for win xp (kb886185), security update for wmp 6.4 (kb925398), security update for wmp plug-in (kb911564) and update for win cp (kb910437).
cheers
  • 0

Advertisements


#2
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
Here are some things to try:

Step 1
Are you getting an error? If so, check it here: http://update.micros...t.aspx?ln=en-us. Click Get Help and Support, then use the Troubleshooter.

Step 2
Start >Run, type
regsvr32 jscript.dll
<enter>

Try windows update. Now working still? Try

Start >Run, type
regsvr32 MSXML3.dll
<enter>

Try windows update. Now working still? Try

step 3

Download and install the following

http://www.microsoft...;displaylang=en

Please post the results.
  • 0

#3
Keith Lemon

Keith Lemon

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
No such luck :whistling:
  • 0

#4
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
Well, that stinks.

Moving on:
See Microsoft article 822798 for the full details.

Clear the temporary file and restart the hotfix installation or the service pack installation
To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:
1. Move all the tmp*.cat files out of the following folders:

%systemroot%\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

%systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

2. Type the following at the command prompt, and then press ENTER:
net stop cryptsvc
rename the %systemroot%\system32\CatRoot2 %systemroot%\system32\oldcatRoot2
net start cryptsvc

3. Restart the failed hotfix installation or service pack installation.


Clear all files in the software distribution folder
To do this, follow these steps:
1. Click Start, click Run, type services.msc, and then click OK.
2. In the Services (Local) pane, right-click Automatic Updates, and then click Stop.
3. Minimize the Services (local) window.
4. Select all the contents of the Windows distribution folder, and then delete them.
Note By default, the Windows distribution folder is located in the drive:\Windows\SoftwareDistribution folder. In this location, drive is a placeholder for the drive where Windows is installed.
5. Make sure that the Windows distribution folder is empty, and then maximize the Services (local) window.
6. In the Services (Local) pane, right-click Automatic Updates, and then click Start.
7. Restart the computer, and then run Windows Update again.
  • 0

#5
Keith Lemon

Keith Lemon

    Member

  • Topic Starter
  • Member
  • PipPip
  • 32 posts
Thanks very much!!! I tried the first option, and i wasnt sure wether to delete the otems, or simply move them, when i moved them nothing happened, and when i went to delete them i was prompted with a very scary looking warning so i left that one lol. so then i moved onto the second one and it worked a treat, however this doesnt means i lose all my previous updates does it? i wouldnt of thought so, and i havnt been asked to install any of them, so i take it its done. thanks very much once again, great deal of help :whistling:
  • 0

#6
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
You are still fully updated, although deleting the Softwaredistribution folder will remove the update history.

Glad you're fixed!
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP