[mrsnhsa]

I have already done everything in the Malware Removal Guide. I also did the broadband speed test. Do I have to do everything again or just do the Hijack section for a new report?

[Advertisements]

Just the HJT Log and post it in the Malware Forum please

[Retired Tech]

Just the HJT Log and post it in the Malware Forum please

[mrsnhsa]

One more thing, when I did the speed test it never gave me any results, it just had the words "Test complete, Loading results page" but nothing came up after a few minutes. I ran the test agaiin and the same thing happened. I do not get any results.

[Retired Tech]

Does this run

http://speedcheck.ispconnect.co.uk/

[mrsnhsa]

Yes it worked.
It reads:

bandwith reading is 256.00 Mbps
which means you can download at 32 MB/sec from our servers

then in the box it shows

262144 kbps YOU followed by a long red band

Then it has a ref # 262144-6195411 if I want to contact Customer Services

[Retired Tech]

Are you in the UK?

[mrsnhsa]

No, I'm in the United States

[Retired Tech]

The nearest one to you here will give a more accurate reading

http://www.speakeasy.net/speedtest/

[mrsnhsa]

The results of the speakeasy speed test were:

1289 kbps download speed

313 kbps upload speed

[Retired Tech]

Is it a 2Mbps connection

[mrsnhsa]

I don't know,
How do I find out?

[Retired Tech]

Your ISP will tell you

[mrsnhsa]

My ISP told me my connection was capable of 1.2 up to 1.5 Mbps

[Retired Tech]

The speedtest is fine then

Did you hear anything from the HJT Log you posted

[mrsnhsa]

No, you have been the only one that has been replying.