i called hp and after spending hours on the phone with them their solution ended up being "this is a microsoft problem...call them". so i dont want to pay for them to tell me its not their problem either so i was wondering if anyone had any ideas. i tried disabling norton while scanning thinking it might be a firewall issue but to no avail. i also searched for my windows firewall but i couldnt find it in my network places (whole other issue).
i really like this printer and dont want to return it...please help me before i pull out my hair, thanks