[tracyhebert]

The laptop has whatever XP came with it... I'm not sure how to check. It's my daughter's laptop and I don't even think she has the paperwork that came with it.

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For a couple of weeks.... my daughter tried and it didn't do anything. Don't know if she did it right. I've never had to to a system restore before... but willing to try it.

[tracyhebert]

For a couple of weeks.... my daughter tried and it didn't do anything. Don't know if she did it right. I've never had to to a system restore before... but willing to try it.

[wannabe1]

In the Run box again, type cmd and click "Ok". A command session will open.

At the prompt in the command window, type %systemroot%\system32\restore\rstrui.exe and press "Enter". A System Restore window should open...does it?

[tracyhebert]

still getting the Window cannot open this file msg.....

[wannabe1]

Let's throw another reg file at it...

Do the same with this file as you did with the last one I had you download.

 exefix.zip   607bytes   179 downloads

Let me know if this makes any difference.

[tracyhebert]

exefix had the same result as the last ... no file association....creat a file assoc..... message

[wannabe1]

Right click on My Computer and choose "Properties". Under the "General" tab, it should say whether you have XP Home or XP Pro installed. Which version is installed on the laptop?

[wannabe1]

Are you extracting the reg file from the zip files I'm attaching? They must be extracted to execute (Merge) them.

[tracyhebert]

I extract the file to the desktop .... double click on the extracted file..... right click and select merge.....I then get the Open File security warning thing with the run or cancel option.... I select run and then I get the..... This file does not have a program associated with it for performing this action. Create an association in the Folder Options Control Panel. Am I doing something incorrectly?

Also when I tried to find out which XP....I right click on my computer and click on properties .... nothing happens

[wannabe1]

It just doesn't want to play nice, does it?

Let's boot to the cd and see what we can come up with. We'll go one screen at a time so we can stop if things don't seem right to me.

Boot to the cd and when you get to the "Welcome to Setup" screen, press R to load Recovery Console. Let me know what you see on the next screen. It should list the operating system.

[tracyhebert]

One other thing I just discovered...... if I can find the program that I'm trying to open in the computer somewhere... I can get some of the particular programs to work.. example.... I have Ad-Aware SE Plus .... I clicked on browse and found in the computer the Lavasoft file... then clicked on Ad-Aware SE Plus then clicked on the Ad Aware exe file and it worked. Ran the scan.....no help w the problem. Microsoft word opens but is messed up....Corel Paint Shop gives a msg that the agent failed to properly install... but I can see previously loaded photos and such tried a few commands... it seems to work.

[tracyhebert]

Put the cd in got to the 1st screen 4 selections .... tried to click on install Windows XP it will not respond at all. UGH

[wannabe1]

What were the 4 selections?

[tracyhebert]

Install Windows XP
Install optional Windows Components
Perform Additional Tasks
Check System Compatibility

[wannabe1]

That isn't what I wanted to see. That's the installation starting from the graphical interface.

When you restart with the cd in the drive, you should be prompted to press any key to boot from cd. Do you get that option?