Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

System Shuts Down [CLOSED]

  • This topic is locked This topic is locked




  • Member
  • PipPip
  • 21 posts
my friend is having some serious issues with her PC.
within 10-15 mins of the PC being on we will get an error message that read
c:/windows/system32/lsass.exe error...then it gives me an error number and a 1:00 min time countdown until the comp restarts
can spyware cause something this serious? or is it likely that she has a bug of some sort?

Aside from the shutting down, her comp was also not booting properly. After being powered on we would get a screen that said do you want to goto windows xp home edition or windows xp setup...i fixed this by simply going to a previously set restore point
im lost as to what her problem is

any help would be appreciated

im also going to take her a copy of hijack this along with spybt, adaware and an antivirus prog. When i get the hijack this log file ill post that up too

can someone point me in the right direction though until i get the log file?
  • 0





  • Member
  • PipPipPip
  • 608 posts
welcome to geekstogo
it is one of to things its a virus OR the sasserworm if you have a anti virus update that and do a full scan you can use one of these free ones if you don't CLICK HERE here is the link to a sasser removel tool CLICK HERE
  • 0




  • Retired Staff
  • 19,711 posts
  • MVP
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP