My laptop has the following problems: after I start internet explorer (which works just fine) I can no longer open my email (Outlook) and I can not start any applications. When I try to open email I receive an error message saying that the application cannot be found. When I try to open a word document the the program begins installing. All of my files are still intact.
This all happened after trying to download AOL software and then trying to remove it because it would not work. I also downloaded JV16 software to try to undelete the AOL. I did not at any time receive error messages - only problem was the unistall would hang up.
Also, each time I quit windows, I always have to end a program that is still running and now I am also getting microsoft update messages/installs every time on the turn off button.
Can anyone help?