[babytarantula]

Ok i got a difficult situation. I installed a software that messed up my computer for sure. Now i am unable to open Windows xp sp2.When i start my Toshiba laptop it tells me that windows can't be open because the system file is corrupted. Then it suggest me to run the windows cd to repair that. Everything seems easy but the hard thing is that even when i insert the windows cd in the middle of the file loading it says : *** file unavailable, impossible to setup windows.

So i think it's a virus that doesn't want me to repair it...
my question is: is there anything else i can try?
if not: what is the best way to access my harddrive in order to save my important files?

i've tried last configuration settings: error too...

Thank you!!!

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Hi babytarantula...

Are you booting to the cd? When you start the computer with the cd in the drive, you should see a prompt at the top of the screen to "Press any key to boot to cd". Are you seeing this prompt?

wannabe1

[wannabe1]

Hi babytarantula...

Are you booting to the cd? When you start the computer with the cd in the drive, you should see a prompt at the top of the screen to "Press any key to boot to cd". Are you seeing this prompt?

wannabe1

[babytarantula]

Hi wannabe1

Actually no but it works anyway, i mean it starts booting and it's starts unloading the files it needs to start the actual windows xp setup and while in the process: error. I think it's a problem coming from a virus or something that messed up my system so much that even the rebooting is impossible. I don't even have time to ask the windows xp cd to REPAIR my cd. If i could i think that would solve the corrupted system.

Thanks for your help

[wannabe1]

What kind of shape is the cd in? Is it dirty of scratched?

[babytarantula]

i also thought it was the cd so i cloned it and still it doesn't work...

[wannabe1]

Do you have access to another cd of the same version of windows?

[babytarantula]

no i don't. But i cloned it and the cloning went very well. You really think it got something to do with the actual cd? I think it got to do with the corrupted system...

Thanks again

[wannabe1]

Was the disk you cloned the Toshiba Recovery cd?

I'd like to use Recovery Console, but it doesn't sound like you are given the option for this with your cd.

[babytarantula]

No i'm using the windows xp cd but it doesn't work. Maybe a lighter version that repairs the system files?? is there any downladable boot cd like that? I saw something called ultimate boot cd but it doen't include nothing that can repair windows

[wannabe1]

I don't suppose you have floppy drives on bothe machines?

[babytarantula]

no but i can surely go get a usb floppy drive?

[wannabe1]

I don't think Toshiba supports booting to a USB device. You can look in the BIOS Setup to find out, though. See if it's listed as an option in boot priority. While you are there, make sure the cd-rom is set as first boot device.