Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

blue screen of death


  • Please log in to reply

#1
asottovoce

asottovoce

    New Member

  • Member
  • Pip
  • 1 posts
Hi, thanks for any help that anyone can give.

About a week ago I executed a file that, no doubt, opened a pandora's box of problems which I have been battling ever since with the helpful advice available in the "Read this before you post any Hijack This logs!" piece. One thing that I did see popup was called "CollectedZ Trojan" but I suspect that's not all. I thought that I had possibly cleaned everything up, but recently started getting new problems and now I am only getting a blue screen, which comes up shortly after all the startup tasks have completed. So about 20 seconds of my desktop, then to the blue screen.

As a heads up, here are the things I have done to this point: downloaded and ran ATF Cleaner, set up system restore point, downloaded AVG Anti-spyware and ran it in safe mode, downloaded SUPERAnti-Spyware and ran complete scan, downloaded and ran AVG anti-virus. I have repeated these steps about once a day to see if it detects anything else. Some success, but now I'm totally stuck.

After several normal "you really did it now" messages, the blue screen message gives the following Technical Information:

***STOP: 0x0000008E (0xC0000005, 0xB6FCB4A2, 0xB571C9EC, 0x00000000)

*** system32:1zx32.sys - Address B6FCB4A2 base at B6FC9000, DateStamp 459f29a6

I hope that helps to get things straightened out. By the way, I'm writing this message on my MacBook.

Any help or guidance would be greatly appreciated.
Thanks,
Biff
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP