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Windows XP update problems

Started by Aumadas87 , Jan 15 2007 05:37 PM

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#1
Aumadas87
Posted 15 January 2007 - 05:37 PM

Aumadas87

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I have a toshiba laptop with windows xp...It came with it. For the past couple of months the automatic updates will not install and i cant seem to figure out why. The updates download and everything but just wont install...any suggestions?
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#2
bobbobagan
Posted 15 January 2007 - 05:44 PM

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Any errors when trying to install them? And are you downloading them from the Microsoft Windows Update Site or are they automatic updates?
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#3
Aumadas87
Posted 15 January 2007 - 05:50 PM

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These are automatic updates...i took it off for a while since it wasnt working and i put it on again today and it had 36 new updates....none of them would install. I even deleted the windows update folder from program files and still no luck
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#4
Guest_rushin1nd_*
Posted 15 January 2007 - 06:18 PM

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try this

go to tools
internet options
trusted sites
Uncheck the "Require server verification (https:) for all sites in this zone" checkbox and add the following sites to your Zone. You do this by simply typing in the addresses below into the field next to the "Add" button.



http://*.microsoft.com

click ok
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#5
Aumadas87
Posted 15 January 2007 - 06:40 PM

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Still failing to install....any other suggestions?
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#6
Guest_rushin1nd_*
Posted 15 January 2007 - 07:11 PM

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run the validation tool then try the updates

http://www.microsoft.com/genuine/diag/

i know lately microsoft updates are not even recognizing
genuine windows

it happen to me twice and ive heard others complain about the same thing
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#7
Aumadas87
Posted 15 January 2007 - 07:59 PM

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U were right...my computer failed the last two things needed to verify windows....i installed the plugins and everything..but it still didnt install the updates....any more suggestions?
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#8
Guest_rushin1nd_*
Posted 15 January 2007 - 08:15 PM

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the errors are you getting a error code like
8007003

or are just they failing

go to my computer
cdrive
windows folder
look for windows update in notepad
copy and paste the latest update failure look for todays date
an error code should be there
then paste it here


then same notepad windows update go edit select all onany blue delete everything

then go to run from start type in prefetch then ok
go to edit>>select all>>on any blue file delete
confirm delete

go to all programs accesseries .>system tools>>disk clean up and clean disk

then reboot

try updates again

post error here in geeks
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#9
Aumadas87
Posted 15 January 2007 - 08:43 PM

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these were the most recent error codes
2007-01-15 21:30:29 884 5a0 Report REPORT EVENT: {BD5C6A44-B644-42F6-B267-8E5AF5335F9C} 2007-01-15 21:30:24-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Tuesday, January 16, 2007 at 3:00 AM: - Security Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683) - Security Update for Windows XP (KB913580) - Security Update for Windows XP (KB908531) - Cumulative Security Update for Outlook Express for Windows XP (KB923694) - Update for Windows XP (KB916595) - Security Update for Windows XP (KB920213) - Security Update for Windows XP (KB926255) - Update for Windows XP (KB922582) - Security Update for Windows XP (KB917422) - Security Update for Windows XP (KB923191) - Security Update for Windows XP (KB917953) - Security Update for Windows XP (KB917344) - Security Update for Windows XP (KB914388) - Security Update for Windows XP (KB919007) - Update for Windows XP (KB920872) - Security Update for Windows XP (KB918439) - Security Update for Windows XP (KB920670) - Security Update for Windows XP (KB923689) - Security Update for Windows XP (KB921398) - Security Update for Windows XP (KB924496) - Security Update for Windows XP (KB924270) - Update for Windows XP (K
2007-01-15 21:30:29 884 5a0 Report REPORT EVENT: {72D21B7F-EE7F-40BB-833F-E9D208BF3D2E} 2007-01-15 21:30:27-0500 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Tuesday, January 16, 2007 at 3:00 AM: - Security Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683) - Security Update for Windows XP (KB913580) - Security Update for Windows XP (KB908531) - Cumulative Security Update for Outlook Express for Windows XP (KB923694) - Update for Windows XP (KB916595) - Security Update for Windows XP (KB920213) - Security Update for Windows XP (KB926255) - Update for Windows XP (KB922582) - Security Update for Windows XP (KB917422) - Security Update for Windows XP (KB923191) - Security Update for Windows XP (KB917953) - Security Update for Windows XP (KB917344) - Security Update for Windows XP (KB914388) - Security Update for Windows XP (KB919007) - Update for Windows XP (KB920872) - Security Update for Windows XP (KB918439) - Security Update for Windows XP (KB920670) - Security Update for Windows XP (KB923689) - Security Update for Windows XP (KB921398) - Security Update for Windows XP (KB924496) - Security Update for Windows XP (KB924270) - Update for Windows XP (K
2007-01-15 21:38:27 884 7b0 AU AU setting client response for sessionId 0x0 to 'Active'
2007-01-15 21:38:30 728 824 AUClnt AU client reboot notification: user clicked Restart Later
2007-01-15 21:38:30 884 6a4 AU AU setting client response for sessionId 0x0 to 'Pending'
2007-01-15 21:38:30 884 7b0 AU AU setting client response for sessionId 0x0 to 'Pending'
2007-01-15 21:38:44 884 60c AU AU found 1 sessions to launch client into
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#10
Guest_rushin1nd_*
Posted 15 January 2007 - 09:01 PM

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did you trye to restart your computer its says pending you click restart later should try after or since you ran validation tool
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#11
Aumadas87
Posted 16 January 2007 - 08:10 PM

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yes i restarted my computer and it still had the problem
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#12
Guest_rushin1nd_*
Posted 17 January 2007 - 10:45 AM

Guest_rushin1nd_*
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check to see what version of windows installer you got

check using this site

http://support.microsoft.com/kb/898628

if you have problems using windows explorer let me know

if you need to download windows installer download from here

http://www.microsoft...;displaylang=en

try installing updates again

use custom dont select IE7
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#13
Aumadas87
Posted 17 January 2007 - 04:09 PM

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I have the current version (v2) installed on my computer....still failing
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#14
Guest_rushin1nd_*
Posted 17 January 2007 - 10:53 PM

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here some websites to go to

http://support.microsoft.com/kb/296861

http://support.microsoft.com/wupd

------------------------------------------------

does your antvirus pogram scans when you restart or shutdown your computer

or do you have any spyware programs that scan at shut down

--------------------------------------------------

or you could contact microsoft and speak with a agent


http://support.micro.....Bln];cntactms
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