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Can't connect to broadband


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#1
Genkichan

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I recently switched from V21 to EzeeDSL (broadband) but haven't used the new settings yet as my computer was broken at the time. Because of a problem with my computer I had Windows reinstalled. I installed drivers for my old ADSL modem and tried to set up a network connection for it, but on the connections settings it only gave me the option to connect through Ethernet. I bought a wireless router with a built in modem. I have set up the settings but it says 'unable to connect to internet' whenever I try to connect.
Any idea what's wrong? Thanks.
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#2
dsenette

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Press start then run then type devmgmt.msc
then press <enter>

Or

Right click My Computer then choose Manage then Device Manager

Do you see any yellow ? or !
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#3
Genkichan

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Thanks, yes there is an exclamation mark next to:

Network Adapters: Wireless-G Notebook Adapter
Device type: Network adapters
Manufacturer: Linksys
Location: PCI bus 129, device 0, function 0
Status: This device cannot start
(The router is currently connected to my computer through ethernet rather than the notebook adapter)

Modems: PCI Modem
Device type: Modems
Manufacturer: Unknown
Location: PCI bus 0, device 8, function 0
Status: This device is not configured correctly (code 1). To reinstall the drivers for this device, click Reinstall Driver
(I'm presuming it doesn't matter too much that the internal modem doesn't work as it's only 56k and I have broadband?)

There is also an exclamation mark and a question mark next to:

Other Devices: Network Controller
Device type: Other devices
Manufacturer: Unknown
Location: PCI bus 0, device 12, function 0
Status: The drivers for this device are not installed
(I'm not even sure what this is)
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#4
dsenette

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the network controller is probably the ethernet NIC that you're connected with at the moment...you'll need to get the driver for that device...do you know what make and model the card is? (if this is a "prebuilt system" like a dell or compaq...what's the make and model of the pc?)

the wireless card may need a new driver as well..

i would think that the PCI modem is an internal dial up modem? do you have a normal dialup modem in the pc?
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