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Verizon DSL - Unistall

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I've attempted to unistall Verizon DSL software three times without success.
Running Windows XL.
I've tried to remove via the add/remove software function but the hourglass has ran for 2 to 3 hours without removal of Verizon.

Any additional process will be appreciated.

Thank you
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Why don't you try doing it manually by searching the registry plus files on the HD and deleting all traces of that application.
I had to do that when Nero 7 got corrupted. Manual removing of the previous installation was the only way to make the new installation work properly.
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