[sad face]

When in internet explorer, say if I go to a search engine, in the text box dashes and words appear when I havent even typed anything. This also happens in Outlook express when I am trying to write an e-mail.

Have tried to look for virus and spyware, using Stinger, AVG, a squared, adware, but none of them have found anything.

I also did a disc framentation and that fixed the problem for a while, but then it returned.

Please help!!

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[admin]

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[sad face]

Won't let me use hijack this message comes up: "Sorry, you cannot leech this file. You must visit the home page here"

[admin]

I need to figure out why it does that sometimes, sorry.

Try this link:
http://209.133.47.20.../HijackThis.exe

[sad face]

Hi. Thanks.

Below is the log.



Logfile of HijackThis v1.97.7
Scan saved at 09:35:28, on 15/05/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\BHPS\lic\bin\lmgrd.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\PROGRA~1\BHPS\lic\bin\bhepcls.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\DELLMMKB.EXE
C:\WINDOWS\System32\NILaunch.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Symantec\WinFax\WFXCTL32.EXE
C:\freeserve\freeserveconnectionkit\atdialler1.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MailWasher Pro\MailWasher.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mike Attrill\Local Settings\Temporary Internet Files\Content.IE5\WXAFW9U3\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell...gen/default.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [Net-It Launcher] C:\WINDOWS\System32\NILaunch.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [ZGCleanTemp] zg.exe -cleantemp
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Controller.LNK = C:\Program Files\Symantec\WinFax\WFXCTL32.EXE
O4 - Global Startup: Freeserve Connection Kit.lnk = C:\freeserve\freeserveconnectionkit\atdialler1.exe
O4 - Global Startup: Lotus QuickStart.lnk = C:\lotus\wordpro\ltsstart.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: http://www.suzuki-parts.co.uk
O15 - Trusted Zone: http://www.suzuki-systems.co.uk
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (WficaCtl Object) - http://www.suzuki-pa...World/wfica.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D8C91213-78FE-49B1-9D5E-3A18086A1529}: NameServer = 195.92.195.95 195.92.195.94

[admin]

Your logs looks clean. You could try a free trojan scan here:
http://www.moosoft.com/

Do you have MS Office installed? It has a voice recognition feature that sometimes causes this problem:
http://support.micro...kb;EN-US;326526

[sad face]

Thanks very much for all your help

Think it was the speech recognition thing!!!

Computer is so much quicker too.