I have three computers in the house, all are modern machines all running XP Pro SP2.
I have purchased the National Burial Index version 2 (4 disks) that I can install on all three machines, each showing "Installation Successful"
On two of the machines the software runs as it should and I can access the data without any problem, but on one machine the software will not work.
On clicking the shortcut the software opens (briefly) with a splash screen followed by the search page, but on the one machine the same splash screen opens and closes without the search page opening.
The installation is via the DVD-RW peripheral on each machine (all are Pioneer DVD-RW) and I have even tried installing on the one machine via an external USB drive using various peripherals from CD to DVD-RW but
the prog still does not open.
I did notice in the Prog folder in C:\ of the none working machine that there is a file called Nbi.ini that is blank, whereas on the other machines that will run the prog the Nbi.ini file has 72 bytes of information.
I thought I had solved the problem by copy/pasting this ini file from the working machine/s into the folder but again this did not work.
Because the installation appears not to install the full Nbi.ini, even though
the icon shows in the folder, is this a possible reason?.
Can anyone understand what is happening and why this software works on two of three virtually the same machines, and how I can fix this.
Any pointers gratefully received.
PS...The machine it will not work on is my machine and I am the one
that needs it for genealogy purposes.