I am hoping that some one out there can help me pleaseeeeeeee. My father who is connected throught broadband with btyahoo. He has a the voyager 205 router and just can not connect. He has had this service for about a year now, but has only had about 4 months use of the service. Many Many calls to the BT help desk (which is now so i am informed is in India) and no help. I went round there several months ago and did the normal stuff like taking out all the plugs checkin and filters, even by passing and plugging it, into the main socket the dsl light still flashes. Have checked and replaced the micro filters. I did see that he had norton anti virus on his pc and to my own experience with this i new that sometimes this anti virus is more hassel than good, so i removed it from the computer and installed AGV anti virus. This seemed to help and we had connection BRILLIANT!!! i went away very happy. Then it went wrong again bout 3 weeks later. Now this time no matter what i did nothing would happen.!!!
My dad is very ill and he relies on his pc just keeping in contact with family friends and watching his beloved football team etc.
So i hit on the idea of borrowing my friends Home hub router which is also a wireless router and this worked. YIPPEE prob solved its the router, which it what i was fearing all along...... Of course my friend needed her modem back. But another friend of mine had the Voyager 100 that was no longer needed, so i thought i would try to instal this, but to no avial. It would not work.... ahhhhhhh I have in the mean time been on to bt help line several times during all of this and they are now sending out a voyager 205 replacement...... groans did not want another of these......but why should my father pay another £60 to bt when he can go to pc world and give them money.
Now although i have told bt that it is the router 205 that is faulty, this being because the home hub worked. I hit on another idea...... why not let my friend who has the home hub try my fathers voyager....... but here is the snag it worked ....... OMG is there no end to this. Why wont it work on my fathers yet her home hub works fine. So although they are awaiting a new voyager 205 i now fear when it gets here that its not going to work.
Thats why i am asking for any help that anyone on here may have. My father wants to go to buy a Belkin Adsl router from pc world but i do not want him to waste his money if i can sort this out, or if once buying it that wont work........ so please please im at my wits end all my own resources and searches on this matter have now dried up..... im desperate as my father has had a stroke and stress can casuse another one easily and he is so down...... i just want to b able to see him smile again.