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Display issues on laptop


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#1
hulud

hulud

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I am having some issues with a laptop. it is a dell inspiron 9100 and when i boot up and it goes to the Windows loading screen, it goes black after that. i can hear that my programs are starting up but have nothing on the screen. i can boot in to safe mode and then i get the usual view on my monitor. i have tried updating the drivers to no avail. i reset all the display settings while in safe mode also to no avail.
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#2
SRX660

SRX660

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Check the screen saver and your hybernate settings.I would also check to see if you have the monitor settings in windows set to turn the screen off , if you have both bios and windows set for screen turn-off(power saving mode) it could cause this. Otherwise it is probably that the video drivers are not loading in windows but the microsoft basic drivers are loading in safe mode.

SRX660
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#3
hulud

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ok, i will take a look at those power settings. if i boot in safe mode and remove the driver and then restart, it will boot into normal mode with the basic 640x480 display, but then if i try to make a change after that then it blacks out again, so it appears to be a driver issue, but certainly worth checking the other stuff too.

thanks!
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