Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Problem with mouse touchpad on HP laptop


  • Please log in to reply

#1
sagoodwi

sagoodwi

    New Member

  • Member
  • Pip
  • 2 posts
Two months ago, I was at a friend's house with my laptop, and his kitten jumped over the back of the couch onto the keyboard of my laptop. Whatever combination of buttons the kitty landed on caused my mouse to freeze. A friend helped me navigate manually through the Start menu in XP to the control panel, using the keyboard only. We found the device settings for the mouse and made it so the mouse would move again. I thought the problem was fixed, but it turns out that every single time I turn the laptop off and start it up again, the mouse is re-frozen and I have to keyboard navigate through the Start menu to the control panel and reset the mouse again. It's a really annoying problem and as I have no idea what buttons the kitty landed on, I don't know what to do to fix this problem. Any help would be greatly appreciated! Thanks! Oh, the laptop is an HP Pavilion runnning Windows XP.
  • 0

Advertisements


#2
Tyger

Tyger

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,896 posts
You may need to go into BIOS setup to re-enable your touchpad. You enter it by pressing the correct key at bootup, during the big HP screen. The correct key varies for different machines?
  • 0

#3
pip22

pip22

    Trusted Tech

  • Banned
  • PipPipPipPipPip
  • 2,663 posts
this is a long shot, but re-installing the mouse-pad or touch-pad driver software may do the trick. If you don't have a separate driver CD for the laptop you can download all drivers from the HP website, but you will need to know the exact model as there are several different ones in the Pavilion series.
  • 0

#4
sagoodwi

sagoodwi

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Thanks for the suggestions - but, I will probably sound like an idiot, but I don't know what BIOS is. Is this something the average user should be messing with on their own? Sorry to be dense, and thanks for the help!
  • 0

#5
fleamailman

fleamailman

    Member 2k

  • Member
  • PipPipPipPipPip
  • 2,383 posts
BIOS is the first thing that starts up on your system, and if you don't feel up to it see if you can find a friend to help you.

I am curious, would restoring the system prior to the date of the problem work here anyone?
  • 0

#6
Guest_rushin1nd_*

Guest_rushin1nd_*
  • Guest
tapping f1 gets you to the bios

you could reset back to default settings there

also hp has a recovery partition built in to system'

you can use this setting to to go back to the day computer

was bought
  • 0

#7
dsenette

dsenette

    Je suis Napoléon!

  • Administrator
  • 26,019 posts
  • MVP

tapping f1 gets you to the bios

by "tapping F1" i would assume rushin means pressing this during bootup not windows...as f1 in windows will get to the windows help...USUALLY getting to bios is F2 or del key during bootup...but your computer will say which keey during boot (when all the text comes on the screen and the system splash screen shows up you'll see "press X to go to setup" where X is the key they want you to press)

you could reset back to default settings there

in bios there is an option to load defaults..which is what he's talking about

also hp has a recovery partition built in to system'

you can use this setting to to go back to the day computer

was bought

you deffinitely shouldn't have to restore the computer to factory defaults to fix this...

you could HOWEVER use system restore in windows to restore the system to the day before the kitty tried to catch the mouse (pun intended)...

to use system restore :

Through Help and Support:
  • Click Start, and then click Help and Support.
  • Under Pick a Task, click Undo changes to your computer with System Restore.
  • Follow the instructions on the wizard.

Through the All Programs menu:
  • Click Start.
  • Point to All Programs.
  • Point to Accessories.
  • Point to System Tools.
  • Click System Restore.
  • Follow the instructions on the wizard.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP