A, I attempted to recover a CD key for a game I had but had lost the box\cdkey. Instantly after installation Avast and Spysweeper fired off left and right it was all I could do to fend off the attack. I disconnected from my wireless network by disabling my connection and began the long road to recovery. In total I have run Adaware, Avast, and spysweeper full scans and cleaned up and deleted what i could. I then went into safe mode and did the same thing and found many more and again I cleaned up and deleted what I could. I connected the problem to a program called ctpmon.exe I believe. There were two identical processes running, and i could not close. I then searched for anything on my comp with that name and tried to delete but came up with the rite protected or in use error message, I then discovered that by taking thing files and putting them in a new folder you can then move that folder and delete IT instead of the programs and it will allow you to delete. I was then able to turn off the Cptmon.exe. That is where I am left now,
1 during shut down, computer stops on "windows is shutting down" message and it just wont turn off
2 for only a minute or two after my computer is loaded up again i have Internet access.
a. The internet then comes up a unable to load page error message (in mozilla firefox)
3. when I attempt to disable the connection the wireless network properties menu will freeze in that window trying to perform that processes.
a. I have recently notices that there are a # of svchost.exe processes running, and when i attempt to disable the wireless one svchost.exe will jump to the top of my memory usage list and when I end task on it, the wireless network properties menu will kick back a failed connection menu and I am able to use the properties menu again.
I do believe that I have covered all that I can recall, I will be reposting again with a list of all the processes that are running, but I had to post this message from another computer. I would really appreciate any help possible. Thanks