[DOOKIE22]

hey geeks i need a little help

when every i go to install a program i get an error message redaing,

The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed. Contact your support personnel for assistance.

i am not running in safe mode and i already did these steps,


To resolve this issue, follow these steps: 1. Log on to your computer as an administrator.
2. Click Start, and then click Run.
3. In the Open box, type cmd, and then click OK.
4. At the command prompt, typemsiexec.exe /unregister, and then press ENTER.
5. Type msiexec /regserver, and then press ENTER.
6. Verify that the SYSTEM account has full control access permissions to the HKEY_CLASSES_ROOT hive in the Windows registry. In some cases, you may also have to add Administrator accounts. To do so:Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.a. Click Start, click Run, type regedit in the Open box, and then click OK.
b. Click the following registry hive:
HKEY_CLASSES_ROOT
c. On the Edit menu, click Permissions.
d. If SYSTEM is not listed in the Group or user names list, click Add, make sure that the local computer name appears in the From this location box, type system in the Enter the object names to select box, click Check Names, and then click OK.
e. Click SYSTEM in the Group or user names list, and then select the Full Control check box under Allow in the Permissions for SYSTEM box.
f. Click Apply, click OK, and then quit Registry Editor.

7. Restart the computer. If the problem is not resolved, repair Windows XP. For more information about how to repair Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
315341 (http://support.micro....com/kb/315341/) How to perform an in-place upgrade (reinstallation) of Windows XP


i restarted and same error came up, i cant even upgrade my windows system i am runng xp home ed.

thank you dookie22

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Click run to install this

http://www.microsoft...;DisplayLang=en

[Retired Tech]

Click run to install this

http://www.microsoft...;DisplayLang=en

[DOOKIE22]

i installed it, everything went good. i tried to installed a program and got the same message.

[Retired Tech]

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up

Click start, all programmes, accessories, system tools to run disc defragmenter

Click start then run, type sfc /scannow then press enter, you need the XP CD

You can also start this with task manager, file, new task, type sfc /scannow then press enter

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

[DOOKIE22]

it wont defrag and i don't have an xp disk

[Retired Tech]

Can you download and save this to C:

http://www.kessels.com/JkDefrag/

open the folder and click jkdefrag.exe

[DOOKIE22]

ok it said finished

[Retired Tech]

Can you click start then run, type defrag c: and then click OK

You should get a command window, a minute later it should show an analysis report, is that 0% and 0%

[DOOKIE22]

the command window poped up but it was like 3 sec after i hit enter then it went away in a sec i could read it so i didn't get an anaysis report

[Retired Tech]

Are you likely to be able to borrow a same version XP CD

[DOOKIE22]

not likely

[DOOKIE22]

do i have to have it?

[Retired Tech]

It would help, was it pre-installed or did you lose the disc

[DOOKIE22]

pre-installed i have an e machine