[windr]

problem with new connection wizard after doing a xp fixit installation

able to get through the getting ready stage: set up my connection manually, but...

after clicking 'next' to get me to the internet connection options of which there are three...

of the three, the only option available is connect using broadband....

i need to activate the first option: Connect Using Dial Up....

is there a problem with the connection wizard program or are we looking at something else...

any assistance in this regard would be appreciated...

thanks in advance...

windr

[Advertisements]

Press start then run then type devmgmt.msc
then press <enter>

Or

Right click My Computer then choose Manage then Device Manager

Do you see any yellow ? or !

[dsenette]

Press start then run then type devmgmt.msc
then press <enter>

Or

Right click My Computer then choose Manage then Device Manager

Do you see any yellow ? or !

[windr]

Press start then run then type devmgmt.msc
then press <enter>

Or

Right click My Computer then choose Manage then Device Manager

Do you see any yellow ? or !

no yellow question mark or exclamation

windr

[windr]

If everything things ok in device manager
what type of connection do you have
if its dial up then you need an account
your ISP will provide you with one


according to device manager everything seems to be alright...
have necessary account information to connect to dial up service...
for your information: was able to connect to dial up until i did an xp fixit installation...
i suspect this is the root of the problem

from start control panel
internet options
connections
set-up--to set-up an account
new connection wizard should open
click next
click green dot on connect to the internet..click next
set-up my connection manually
you need account..username and password
click next
give your connection a name..i called mine after my first name
click next
enter phone number(service provider)
click next
put your user name and put your password and confirm password
click next then the connection wizard will let you know if it was successful
click finish

you may have icon on desktop double click it
after you pop-up just click dial

if you problems contact your internet service provider
they will glad to help you

but these are the step to dial-up
a bit lengthy just follow the prompts and your gonna be ok

followed the above steps with success up to: 'set up connection manually,

after clicking next the screen should have three active options, whereas in this case only the bottom option dealing with broadband appears active...

therein lies the problem...

correct me if i am wrong but, i don't believe this is within the scope of my internet service provider since this appears to be a system problem and not a procedural issue...