[brockrog]

I recently installed CA internet security suite 2007. Since then, I get a couple of different messages popping up when starting up and shutting down.

At startup I get a Windows Installer box with the message: "Preparing to install..." It doesn't say what it is preparing to install.

Also at startup and shut down I get a CA Firewall box with the message:

"The feature you are trying to install is on a network resource that is not available." It provides the following path: C:\Docume~1\owner\Locals~1\temp\_is1F.

My options are to chose a new path, try again, or cancel. I usually click cancel.

I attempted to uninstall CA Internet Security Suite 2007 through Add/Remove Programs, but I got the same message and was unable to uninstall. I contacted CA and they walked me through a manual uninstall, which seemed to work. Everything was back to normal.

I then purchase Norton Internet Security 2007 and the same thing is happening. It appears to be looking for files left over from CA Internet Security.

Does anyone have any suggestions on how to get rid of these messages?

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I recently installed CA internet security suite 2007. Since then, I get a couple of different messages popping up when starting up and shutting down.

At startup I get a Windows Installer box with the message: "Preparing to install..." It doesn't say what it is preparing to install.

Also at startup and shut down I get a CA Firewall box with the message:

"The feature you are trying to install is on a network resource that is not available." It provides the following path: C:\Docume~1\owner\Locals~1\temp\_is1F.

My options are to chose a new path, try again, or cancel. I usually click cancel.

I attempted to uninstall CA Internet Security Suite 2007 through Add/Remove Programs, but I got the same message and was unable to uninstall. I contacted CA and they walked me through a manual uninstall, which seemed to work. Everything was back to normal.

I then purchase Norton Internet Security 2007 and the same thing is happening. It appears to be looking for files left over from CA Internet Security.

Does anyone have any suggestions on how to get rid of these messages?

[brockrog]

I recently installed CA internet security suite 2007. Since then, I get a couple of different messages popping up when starting up and shutting down.

At startup I get a Windows Installer box with the message: "Preparing to install..." It doesn't say what it is preparing to install.

Also at startup and shut down I get a CA Firewall box with the message:

"The feature you are trying to install is on a network resource that is not available." It provides the following path: C:\Docume~1\owner\Locals~1\temp\_is1F.

My options are to chose a new path, try again, or cancel. I usually click cancel.

I attempted to uninstall CA Internet Security Suite 2007 through Add/Remove Programs, but I got the same message and was unable to uninstall. I contacted CA and they walked me through a manual uninstall, which seemed to work. Everything was back to normal.

I then purchase Norton Internet Security 2007 and the same thing is happening. It appears to be looking for files left over from CA Internet Security.

Does anyone have any suggestions on how to get rid of these messages?

[brockrog]

I did get the feeling that I somehow interrupted the installation process. I do have the cd for the CA software.

CA walked me through a manual uninstall, so the software is not listed in the the Add/Remove Programs list. There is a CA subfolder in the program files folder. All CA files here were removed with the excpeption of avshlext.dll. I get a mesaage saying, "cannot delete. Access denied." CA's instructions on the manual uninstall said this may happen and if so, just leave it.

Perhaps I will try to reinstall CA, but I think I tried that a couple of days ago before getting the Norton.