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Removing Starware & Web search toolbars


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#1
Lisa Huffman

Lisa Huffman

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I am cleaning up a computer that I believe some spyware is causing it to run slowly.

I have finished the steps on the tutorial for malware removal.

My Superantispyware log is
SUPERAntiSpyware Scan Log
Generated 01/31/2007 at 10:28 AM

Application Version : 3.5.1016

Core Rules Database Version : 3175
Trace Rules Database Version: 1185

Scan type : Complete Scan
Total Scan Time : 01:53:34

Memory items scanned : 341
Memory threats detected : 1
Registry items scanned : 5233
Registry threats detected : 35
File items scanned : 81306
File threats detected : 25

Unclassified.Unknown Origin/System
C:\WINDOWS\SYSTEM32\LMSXXD.EXE
C:\WINDOWS\SYSTEM32\LMSXXD.EXE
[LMSXXD] C:\WINDOWS\SYSTEM32\LMSXXD.EXE
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\LMSXXD.EXE
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\XEROXDOCUMENT_WORKCE3BB7\LMSXXD.EXE

Adware.Tracking Cookie
C:\Documents and Settings\HP_Owner\Cookies\[email protected][1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@maxserving[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@starware[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@smileycentral[1].txt
C:\Documents and Settings\HP_Owner\Cookies\[email protected][1].txt
C:\Documents and Settings\HP_Owner\Cookies\[email protected][1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@nextag[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@casalemedia[2].txt
C:\Documents and Settings\HP_Owner\Cookies\[email protected][2].txt
C:\Documents and Settings\HP_Owner\Cookies\[email protected][1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@mywebsearch[1].txt
C:\Documents and Settings\HP_Owner\Cookies\[email protected][1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@zedo[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@247realmedia[2].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@adbrite[2].txt
C:\Documents and Settings\HP_Owner\Cookies\[email protected][2].txt
C:\Documents and Settings\HP_Owner\Cookies\[email protected][1].txt
C:\Documents and Settings\HP_Owner\Cookies\[email protected][2].txt

Adware.MyWebSearch
HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA}
HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA}\InprocServer32
HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA}\InprocServer32#ThreadingModel
HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA}\Programmable
HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA}\TypeLib
HKCR\CLSID\{00A6FAF1-072E-44CF-8957-5838F569A31D}
HKCR\CLSID\{00A6FAF1-072E-44CF-8957-5838F569A31D}\InprocServer32
HKCR\CLSID\{00A6FAF1-072E-44CF-8957-5838F569A31D}\InprocServer32#ThreadingModel
HKCR\CLSID\{00A6FAF1-072E-44CF-8957-5838F569A31D}\Programmable
HKCR\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
HKCR\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA}\InprocServer32
HKCR\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA}\InprocServer32#ThreadingModel
HKCR\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA}\Programmable
HKCR\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA}\TypeLib
HKCR\CLSID\{00A6FAF6-072E-44CF-8957-5838F569A31D}
HKCR\CLSID\{00A6FAF6-072E-44CF-8957-5838F569A31D}\InprocServer32
HKCR\CLSID\{00A6FAF6-072E-44CF-8957-5838F569A31D}\InprocServer32#ThreadingModel
HKCR\CLSID\{00A6FAF6-072E-44CF-8957-5838F569A31D}\Programmable

Adware.Starware
HKCR\CLSID\{45A4902E-4479-4EAE-A186-8D0F7E4C78DE}
HKCR\CLSID\{45A4902E-4479-4EAE-A186-8D0F7E4C78DE}\InprocServer32
HKCR\CLSID\{45A4902E-4479-4EAE-A186-8D0F7E4C78DE}\InprocServer32#ThreadingModel
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}\Implemented Categories
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}\Implemented Categories\{00021493-0000-0000-C000-000000000046}
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}\InprocServer32
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}\InprocServer32#ThreadingModel
HKCR\CLSID\{9A7D6AD2-0881-451F-BB27-F5E2EE2C5B14}
HKCR\CLSID\{9A7D6AD2-0881-451F-BB27-F5E2EE2C5B14}\Implemented Categories
HKCR\CLSID\{9A7D6AD2-0881-451F-BB27-F5E2EE2C5B14}\Implemented Categories\{00021494-0000-0000-C000-000000000046}
HKCR\CLSID\{9A7D6AD2-0881-451F-BB27-F5E2EE2C5B14}\InprocServer32
HKCR\CLSID\{9A7D6AD2-0881-451F-BB27-F5E2EE2C5B14}\InprocServer32#ThreadingModel
HKCR\CLSID\{9FB3908C-6565-4CB0-95F8-E9F85258723C}
HKCR\CLSID\{9FB3908C-6565-4CB0-95F8-E9F85258723C}\InprocServer32
HKCR\CLSID\{9FB3908C-6565-4CB0-95F8-E9F85258723C}\InprocServer32#ThreadingModel

Unclassified.Unknown Origin
C:\SYSTEM VOLUME INFORMATION\_RESTORE{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP571\A0063549.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP571\A0063629.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP571\A0063811.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{DDE3EB95-4B24-44D8-AD38-1F974B96C2F0}\RP571\A0063884.EXE

*********************************************************************************
My Pandascan report is


Incident Status Location

Potentially unwanted tool:application/mywebsearch Not disinfected c:\windows\system32\f3PSSavr.scr
Potentially unwanted tool:application/funweb Not disinfected c:\program files\FunWebProducts
Adware:adware/comet Not disinfected Windows Registry
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\HP_Owner\Application Data\Mozilla\Firefox\Profiles\xwk9bb3g.default\cookies.txt[.questionmarket.com/]
Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
Potentially unwanted tool:Application/FunWeb Not disinfected C:\Program Files\MSN Messenger\msimg32.dll
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MSN Messenger\riched20.dll
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3CJPEG.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3HTMLMU.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3HTTPCT.DLL
Potentially unwanted tool:Application/FunWeb Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3IMSTUB.DLL
Potentially unwanted tool:Application/FunWeb Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3POPSWT.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR
Potentially unwanted tool:Application/FunWeb Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3REPROX.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3RESTUB.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3SCHMON.EXE
Potentially unwanted tool:Application/FunWeb Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3SCRCTR.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3SHLLVW.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3FFXTBR.JAR[contents.rdf]
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3FFXTBR.JAR[menu.xul]
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3FFXTBR.JAR[toolbarembed.html]
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3FFXTBR.MANIFEST
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3HTML.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3IDLE.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3OUTLCN.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3PLUGIN.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\M3SKIN.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOEPLG.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\MWSOESTB.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\1.bin\NPMYWEBS.DLL
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\Game\CHECKERS.F3S
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\Game\CHESS.F3S
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\bar\Game\REVERSI.F3S
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
Adware:Adware/Comet Not disinfected C:\Program Files\Starware347\bin\dlls\jokester.dll
Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\Uninstall My Web Search.dll

************************************************************************************

My Hijackthis log is

Logfile of HijackThis v1.99.1
Scan saved at 1:36:49 PM, on 1/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\SiteAdvisor\6009\SAService.exe
C:\Documents and Settings\HP_Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.c...JeUilSdkO0b/7qK
R3 - URLSearchHook: ScriptInocUI Class - - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O2 - BHO: (no name) - {45A4902E-4479-4EAE-A186-8D0F7E4C78DE} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\I386\Apps\APP14942\src\NAV\EXTERNAL\NORTON\APP\NAVSHEXT.DLL
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\I386\Apps\APP14942\src\NAV\EXTERNAL\NORTON\APP\NAVSHEXT.DLL
O3 - Toolbar: (no name) - {9FB3908C-6565-4CB0-95F8-E9F85258723C} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [MyWebSearch bar Uninstall] rundll32 C:\PROGRA~1\UNINST~1.DLL,O -3
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.c...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=48835
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcopho...stcoActivia.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9BFC2253-B9D9-477E-9488-CA450232620D} (BinAg1 Class) - https://fastconnectk...flowActiveX.CAB
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6009\SAService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe


Thank you very much for your time.

Lisa Huffman
  • 0

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#2
Lisa Huffman

Lisa Huffman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts
I was just wondering if anyone had any time to look at my logs??

Thanks!

Lisa Huffman
  • 0

#3
Lisa Huffman

Lisa Huffman

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts
I ran Hijackthis and deleted out the line that says RO-HKLM\software\microsoft\internet Explorer\search,searchassistant=http://as.starware.com/dp/search?x=wKX1IE...Mq4EIG54U3+3irm

Here is the latest repost of a new hijackthis log. I still have the my websearch toolbar in IE. Any suggestions?

Logfile of HijackThis v1.99.1
Scan saved at 4:55:43 PM, on 2/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\SiteAdvisor\6021\SAService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\SiteAdvisor\6021\SiteAdv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Documents and Settings\HP_Owner\Desktop\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: ScriptInocUI Class - - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6021\SiteAdv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\I386\Apps\APP14942\src\NAV\EXTERNAL\NORTON\APP\NAVSHEXT.DLL
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\I386\Apps\APP14942\src\NAV\EXTERNAL\NORTON\APP\NAVSHEXT.DLL
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6021\SiteAdv.dll
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6021\SiteAdv.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.cox.c...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=48835
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.costcopho...stcoActivia.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {9BFC2253-B9D9-477E-9488-CA450232620D} (BinAg1 Class) - https://fastconnectk...flowActiveX.CAB
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6021\SiteAdv.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe (file missing)
O23 - Service: SAVScan - Unknown owner - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe (file missing)
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6021\SAService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe


Thanks!
Lisa :whistling:
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#4
Lisa Huffman

Lisa Huffman

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Is there anyone out there???
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