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Internet Randomly Freezing


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#1
BillyR

BillyR

    New Member

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  • Pip
  • 1 posts
I just had my computer built for me.
Iam using a D-link wireless card and have
a linksys modem. After about 15 minutes or so
bieng online the computer completely freezes and am forced to restart.
Any ideas?
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#2
piper

piper

    Retired Staff

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  • 2,459 posts
Hi, and welcome to Geeks to Go!

What you need to determine is if the problem is due to the wireless card, the Linksys modem, or Windows/Internet Explorer.

If possible, try to connect the computer to the modem directly using USB (if supported) or ethernet cable. You can pick up a cable at Wal-Mart, Best Buys, Comp-USA, Radio Shack, etc. If no lock ups, then replace the wireless card.

Did the person who built your computer provide the wireless card and modem? If so, he/she may be willing to test them for you. If the computer they test on has no problems, then it's something with your computer.

You might also want to test the RAM. (the following I snagged from Keith - thanks!)

Click this for a guide to using memtest

Click here to download memtest

Allow this to run overnight, if possible. Report any errors.
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