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Several issues resolved help finish [resolved]


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#1
CrazyDog1

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I am helping a friend by cleaning up their system. They had a large amount of crap-ware on their computer, making it virtually unusable. After countless program executions, many fixes applied, many diffrent forums searched, I am still having a few issues that I need some help with. I have followed the n00b guide that is posted here, and below are results.

Ad-Aware
By instinct, this along with SpyBot was the first thing that I ran. Ad-Aware took out some 400+ issues. I still continue to get a few tracking cookies everytime I subsequently run the program, most definatly from all the pop-ups that I am experiencing.

CWShredder
This program found one issue & was resolved immediatly.

SpyBot S&D
This program has also removed many items. However, there were several things that could not be removed that I had to use various fixes for in order to get them removed. *admin hugs Google. However, I still have a couple issues unresolved, various fixes unsuccessful:
CallingHome.biz - 4 entries
  • HKEY_USERS\S-1-5-18\Software\DLMAX
  • HKEY_USERS\S-1-5-20\Software\DLMAX
  • HKEY_USERS\S-1-5-19\Software\DLMAX
  • HKEY_USERS\DEFAULT\Software\DLMAX
Elitum.EliteBar - 4 entries
  • HKEY_USERS\S-1-5-18\Software\LQ
  • HKEY_USERS\S-1-5-20\Software\LQ
  • HKEY_USERS\S-1-5-19\Software\LQ
  • HKEY_USERS\DEFAULT\Software\LQ
Anti-Virus
Uninstalled the OEM software that he had, and install Symantic Corporate 9.0.3.1000. It found and removed 14 items.

Trend Houscall
It removed stuff as well. However, there are 7 files it can not remove:
TROJ VG.A - C:\Windows\System\Cache\pi1_51.exe
TROJ AGENT.NJ - C:\Windows\System\Cache\adl_dh.exe
TROJ VG.A - C:\Windows\System32\Cache\pi1_51.exe
TROJ AGENT.NJ - C:\Windows\System32\Cache\adl_dh.exe
TROJ STARTPA.A - C:\Windows\System32\eliteerror32.dat
TROJ VB.KM - C:\Windows\System32\sysmonnt.exe
TROJ STARTPA.A - C:\Windows\protector.update.exe
I have not removed any of these, as I want to ensure there is no neccessary removal instructions.

Panda
LOG ATTACHED
Attached File  Activescan.txt   31.06KB   74 downloads

TDS-3
As this is a complicated program, I was able to figure out how to run it. It found some stuff & I was able to delete them when completed. LOG ATTACHED
Attached File  02_04_05_Sat.txt   2.69KB   89 downloads

Windows
Roger.

--restarted (well many times, but once before the following)--

Hijack This
LOG ATTACHED
Attached File  hijackthis.txt   6.44KB   78 downloads

Thanks in advance. You guys do wonderful work here.
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#2
CrazyDog1

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:tazz:
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#3
CrazyDog1

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Can anyone suggest a program, or a place in which I may be able to find some help?
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#4
dmolis

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Have you tried the Bit Defender online scan? I erased my history, so I do not have the link, but do a search for it. It took care of a couple of Trojans I had.

Good luck,
debbie
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#5
Avohir

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dmolis

If you want to post help in the Malware Removal forum here at GTG, you need to be a staff member. Click here to join Geek U.

-Avohir

CrazyDog1: please post a HijackThis log and someone will be along to help you
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#6
CrazyDog1

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Thanks for replying. Im good-to-go now.
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#7
Avohir

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well I'm glad you resolved your problem. If you need this topic reopened for any reason please PM a staff member.

This only applies to the topic starter, everyone else please start a new topic
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