Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

completely removing charter internet security suite


  • Please log in to reply

#1
2sweetpeas

2sweetpeas

    New Member

  • Member
  • Pip
  • 1 posts
can anyone help me remove charter internet security suite from my computer please? i went to add/remove programs and selected it to be removed and nothing happens. :whistling: thanks!
  • 0

Advertisements


#2
harrythook

harrythook

    Trusted Helper

  • Retired Staff
  • 2,618 posts
Hey 2sweetpeas,
Welcome to Geekstogo :blink:

I'm sure we can help you remove that, its Related to F-Secure, a backweb application , not a really bad thing.

First, you need to set up some things.

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
Also, give me another log:

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Post those back in this thread and we will take a look at whats going on :whistling:

Harry
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP