[tonyhong]

Hi, I recently found out that whenever I go on MSN and someone talk to me or I talk to someone else, my computer suddenly freezes and I have to force restart it. Sometimes, the computer doesn't freeze but most of the times, it does. I have reinstalled the program a few times, but the problem won't go away. Is it some kind of a virus??

Thanks

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Hi. Let's have a look at that...

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

[Facedown98]

Hi. Let's have a look at that...

Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum

[tonyhong]

I posted a same thread as this before but Excal told me there was nothing wrong and told me to put a new thread on Application form,,,