I got a brand new HP laptop with an official Windows XP and Norton anti-virus protection. After installing a few softwares yesterday, I started having blue screen problems. Everything seems to work fine except:
1) Much slower while restarting windows
2) I'm not able to run Norton, I can't even get to the menu the Norton window just freezes, if I try to scan an item with Norton I get a blue screen
3) I get a blue screen when I start Internet explorer
4) Also I can't open word files. One of the last programs that I installed was a Word to Pdf converter.
I would appreciate any help...