Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Broken Windows XP Help


  • Please log in to reply

#1
Janner

Janner

    New Member

  • Member
  • Pip
  • 2 posts
Hi - I've just installed BT homehub to get wireless in my house, but it required me to uninstall Norton security as it had this included in the package. I tried to uninstall out norton but an error msg came up and then just shut the computer down. Now when i start it up the computer takes AGES to startup and then it flashed 10 times on the login/user page and doesn't enter windows. Can anyone help? I've tried safe mode but it won't allow me to go into there, it just switches back to trying to get into windows!
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

  • 0

#3
Janner

Janner

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
Thanks Keith - i've just tried all you said but once i've clicked on Safe Mode Comand Prompt, it goes onto another screen to select OS and then just restarts back into XP? There is no command prompt to type anything into??
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Can you remove the lead for the modem and try

If no change

You can use this guide to repair XP

Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP