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Help me get rid of Dr Watson please. [resolved]


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#16
Michelle

Michelle

    Malware Removal Goddess

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Easy way to do it:

Copy this:

C:\WINDOWS\system32\

Paste it into Internet Explorer (where you type website addresses) then click go.

It'll take you to your system folder. Just scroll down and look for these files:

msir.exe
mfcng32.dll
lwfly.dll

If there delete them, if not great!

Yeah, we can hide your folders and files back after you look for the above files.
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#17
pyotrr

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Right Michelle,

I found and deleted 'lwfly.dll' thanks to your instructions.

The other 2 files were not there!

I also checked 'Do not show hidden files and folders.'

And checked ' Hide protected operating system files ( Recommended )



Does that mean that I am now rid of that Dr Watson?

Thank you so much for your help! I really am very impressed by all you told me to do!
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#18
Michelle

Michelle

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Yep, you are now rid of Dr Watson!! ;)

Congratulations you log is clean! Great job on the clean up :tazz:

I highly recommend checking the microsoft website periodically for critical updates to install.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definitely a must have. Two good free versions are Sygate and ZoneLabs.

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#19
pyotrr

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Michelle,

Thankyou so much for your expertise in helping me to clean up my system.

Thanks also for the additional links to prevent further attacks.

I already have Ad-Aware and Spybot installed. On your recommendation I have installed Spywareblaster. In addition, my Norton is enabled and up to date, so I should be quite protected - I hope!

I highly recommend this site and you in particular!!
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#20
Michelle

Michelle

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Thank you ;)

Since this topic has been resolved, I'm going to go ahead and close it. If you have any other problems at all, you know where to find me! :tazz:

Michelle ;)
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#21
Michelle

Michelle

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Oh yeah, you're very welcome!! :tazz:
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