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Program won't work with Internet 7


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#1
caroldufrat

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HELP!

I cannot uninstall IE 7 ....

I have tried all the methods and although the Explorer looks like IE6, it isn't.

Anyway, does anyone have a suggestion on how to totally remove IE7? I use Firefox but this program seems to be only compatible with Internet Explorer 6.

Or.....how can I make this program work with IE7? :whistling:

Thanks
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#2
Retired Tech

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Which programme?
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#3
caroldufrat

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It's a program called Online Agent (Version 4.5)......for real estate.....
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#4
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There is a contact e-mail for Australia

http://www.console.c...t.aspx?tabid=69

On a web page, click help, about internet explorer, which version is shown

When you used add and remove to uninstall IE7, did you get any errors
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#5
caroldufrat

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The version shows 6.0.2900.2180.xpsp_sp2_gdr.050301-1519

If I look at the 'E' at the top left it has the yellow stripe around it just like IE7 so I'm thinking that it really is IE7 but showing the IE 6 display format.
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#6
Retired Tech

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Click start, control panel, add and remove, tick show updates, have you got any of these

[attachment=13143:attachment]
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#7
caroldufrat

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I have 2 out of 3

They say Security Update for Windows XP

KB929969 installed 1/11/07
KB928090 installed 2/16/07

Internet Explorer 7 doesn't show

What shows is Internet Explorer Q903235

Would this also have anything to do with my Windows Installer not working?
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#8
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Usually, downloading and installing it helps, you can use run

http://www.microsoft...;DisplayLang=en
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#9
caroldufrat

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that one is already installed

I checked my Windows/system 32 and it shows

msi.dll 3.1.4000.2435
msiexec.exe 3.1.4000.1823
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#10
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If it doesn't work properly, re-installing usually corrects it
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#11
caroldufrat

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I did re-install it and no luck.

Any other suggestions re the Internet Explorer issue? :whistling:
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#12
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If you click download this version, does it say you have a newer version

http://www.filehippo...t_explorer/?317
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#13
caroldufrat

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First it said.....

previous installation has pending work requiring a reboot.....

After re-boot it says I have a newer version and cannot continue.
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#14
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Click start then search, include hidden and system files, look for internet explorer

When it shows an internet explorer folder in programme files, right click it, click open containing folder, if you hover the cursor over the internet explorer icon, does it say version 7

If you have an XP CD you can run a repair install, this leaves the data and programmes intact but removes any windows updates which have been added since the original install

You can use this guide to repair XP

Possibly, you will need to press the power button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

Click this to view the XP Repair Install Guide

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
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