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Disconnected from the internet


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#1
Salku69

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My friend has At&t dsl and whenever someone calls him he gets his online conection lost... any ideas what goes wrong?
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#2
hardwareguru

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Sounds like he doesn't have things hooked up correctly. With DSL, that should NOT be happening.
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#3
ultimateslacker2

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Do you have your DSL filters are not attached correctly. Does he hear a little static when he picks up?
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#4
Salku69

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yeah just a little after we reconected thins a bit ago. it wasn't like that before. the only things was when someone called the internet would disconnect. i had a filter on every line. now i just don't know what to do. the phone line is external and not internal because i needed the one with the data wires(yellow and black). everything was working fine except the disconnection issue like i said. can anyone help me out with step by step instructions?
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#5
ultimateslacker2

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It sounds like a faulty filter.. is this on every phone?
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