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Help please! [resolved]


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#1
Dusto

Dusto

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Getting alot of computer slow down, pop ups, etc.. Here is my HiJack This file.

Many thanks in advance!




Logfile of HijackThis v1.99.1
Scan saved at 4:17:03 AM, on 4/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\ZoneLabs\vsmon.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\WINDOWS\system32\crbn.exe
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Microsoft IntelliPoint\point32.exe
F:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\QuickTime\qttask.exe
F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
F:\Program Files\Winamp\winampa.exe
F:\WINDOWS\system32\sysqx.exe
F:\WINDOWS\system32\ctfmon.exe
F:\WINDOWS\system32\stogest.exe
F:\Program Files\Palm\HOTSYNC.EXE
F:\Documents and Settings\Dustin\Desktop\hijackthis\HijackThis.exe
F:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://F:\WINDOWS\system32\mwddu.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://F:\WINDOWS\system32\mwddu.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://F:\WINDOWS\system32\mwddu.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://F:\WINDOWS\system32\mwddu.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://F:\WINDOWS\system32\mwddu.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://F:\WINDOWS\system32\mwddu.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = oliver:6588
R3 - Default URLSearchHook is missing
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {E54E09D3-35C6-8DF5-FF20-2B0616B63B54} - F:\WINDOWS\d3qg32.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "F:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] F:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [IntelliPoint] "F:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] F:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [mmtask] F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinampAgent] F:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [sysqx.exe] F:\WINDOWS\system32\sysqx.exe
O4 - HKLM\..\RunOnce: [crbn.exe] F:\WINDOWS\system32\crbn.exe
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DR_S] F:\Program Files\DR_S\DR_S.exe
O4 - HKCU\..\Run: [Z9v8RWe7V] stogest.exe
O4 - Startup: HotSync Manager.lnk = F:\Program Files\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://f:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://f:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://f:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://f:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://f:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.st.../soesysinfo.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusm...om/actsetup.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11F#`I) - Unknown owner - F:\WINDOWS\javayb.exe (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - F:\WINDOWS\system32\ZoneLabs\vsmon.exe
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#2
Dusto

Dusto

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My homepage is also being reset to some weird search engine, and when I try to update my Norton it acts as if I am not connected to the internet.
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#3
Michelle

Michelle

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Welcome to Geeks to Go!

If you still need help with your system, please post a new HiJackThis log.
  • 0

#4
Dusto

Dusto

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Hello there!

I kinda gave up on a reply after awhile ;) I went ahead and browsed some of the other threads and did some of the steps they were recommended to try, but I think there is still stuff going on :tazz: Here is my hijack log as of a few minutes ago.

Logfile of HijackThis v1.99.1
Scan saved at 12:06:27 PM, on 4/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Microsoft IntelliPoint\point32.exe
F:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\QuickTime\qttask.exe
F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
F:\Program Files\Winamp\winampa.exe
F:\WINDOWS\mm15201518.Stub.exe
F:\Program Files\Palm\HOTSYNC.EXE
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\ZoneLabs\vsmon.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\WINDOWS\system32\wuauclt.exe
F:\Program Files\Messenger\msmsgs.exe
F:\Program Files\Trillian\trillian.exe
F:\Program Files\Winamp\winamp.exe
F:\Program Files\Avant Browser\avant.exe
F:\Program Files\Outlook Express\msimn.exe
F:\Documents and Settings\Dustin\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.slickdeals.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = oliver:6588
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "F:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] F:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [IntelliPoint] "F:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] F:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [mmtask] F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinampAgent] F:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [motoin] F:\WINDOWS\mm15201518.Stub.exe
O4 - Startup: HotSync Manager.lnk = F:\Program Files\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://f:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add to AD Black List - F:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Backward Links - res://f:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Block All Images from the Same Server - F:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Cached Snapshot of Page - res://f:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Highlight - F:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - F:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - F:\Program Files\Avant Browser\Search.htm
O8 - Extra context menu item: Similar Pages - res://f:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://f:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.st.../soesysinfo.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusm...om/actsetup.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - F:\WINDOWS\system32\ZoneLabs\vsmon.exe

Again, any and all help is much appreciated, thank you!
  • 0

#5
Michelle

Michelle

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Well, you did a great job cleaning up! :tazz:

Press CTRL ALT DELETE to open Windows Task Manager. Click on the Processes tab. End the following process:

mm15201518.Stub.exe

Exit Task Manager.

Make sure you are disconnected from the Internet and that all programs and windows are closed. Put a check next to the following items, if found, and click FIX CHECKED:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.slickdeals.net/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = oliver:6588

O4 - HKLM\..\Run: [motoin] F:\WINDOWS\mm15201518.Stub.exe

O8 - Extra context menu item: Search - F:\Program Files\Avant Browser\Search.htm

O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusm...om/actsetup.cab


**NOTE*** if slickdeals.net is a site of choice then do not put a check next to it.

Close HiJackThis.

Reboot into Safe Mode. You can do this by continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode and hit enter.

DELETE the following item (in bold):

F:\WINDOWS\mm15201518.Stub.exe

Reboot into normal mode.

Run this online virus scan:
ActiveScan

Copy the results from ActiveScan and paste them here along with a new HiJackThis log
  • 0

#6
Dusto

Dusto

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Hi again, I did as you listed, but I did leave anything that had the advant stuff with it since that is my current browser now. Also yes slickdeals.net is my homepage, I do quite a bit of shopping on there :tazz: Here are my latest logs for you.

Logfile of HijackThis v1.99.1
Scan saved at 3:58:35 PM, on 4/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Microsoft IntelliPoint\point32.exe
F:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\QuickTime\qttask.exe
F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
F:\Program Files\Winamp\winampa.exe
F:\WINDOWS\system32\nsvsvc\nsvsvc.exe
F:\Program Files\Palm\HOTSYNC.EXE
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\ZoneLabs\vsmon.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\Program Files\Messenger\msmsgs.exe
F:\Program Files\Avant Browser\avant.exe
F:\Program Files\Outlook Express\msimn.exe
F:\Documents and Settings\Dustin\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.slickdeals.net/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "F:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] F:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [IntelliPoint] "F:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] F:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [mmtask] F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinampAgent] F:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Nsv] F:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKCU\..\Run: [Window Washer] F:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Startup: HotSync Manager.lnk = F:\Program Files\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://f:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add to AD Black List - F:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Backward Links - res://f:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Block All Images from the Same Server - F:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Cached Snapshot of Page - res://f:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Highlight - F:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - F:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - F:\Program Files\Avant Browser\Search.htm
O8 - Extra context menu item: Similar Pages - res://f:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://f:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.st.../soesysinfo.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - F:\WINDOWS\system32\ZoneLabs\vsmon.exe


Incident Status Location

Adware:Adware/DelFinMedia No disinfected F:\WINDOWS\system32\nsvsvc\nsvsvc.exe
Adware:Adware/DelFinMedia No disinfected F:\WINDOWS\system32\nsvsvc\nsvs.dll
Virus:Bck/Agent.KO No disinfected Operating system
Adware:Adware/eZula No disinfected F:\WINDOWS\system32\ezPopStub.exe
Spyware:Spyware/New.net No disinfected F:\WINDOWS\NDNuninstall*.exe
Adware:Adware/SaveNow No disinfected Windows Registry
Adware:Adware/Gator No disinfected F:\WINDOWS\gator*.log
Adware:Adware/nCase No disinfected F:\WINDOWS\180ax.log
Adware:Adware/PortalScan No disinfected F:\WINDOWS\system32\winupdt.bin
Adware:Adware/DelFinMedia No disinfected Windows Registry
Adware:Adware/Beginto No disinfected F:\WINDOWS\system32\dsktrf.dll
Spyware:Spyware/MarketScore No disinfected F:\WINDOWS\system32\rk.exe
Spyware:Spyware/SurfSideKick No disinfected F:\Documents and Settings\Dustin\Application Data\sskknwrd.dll
Spyware:Spyware/Petro-Line No disinfected Windows Registry
Adware:Adware/SearchAid No disinfected F:\Documents and Settings\Dustin\Desktop\hijackthis\backups\backup-20050404-152745-234.dll
Adware:Adware/DelFinMedia No disinfected F:\Program Files\Common Files\Uninstall Information\RemoveDisplayUtility.exe
Adware:Adware/SearchAid No disinfected F:\WINDOWS\d3qg32.dll
Spyware:Spyware/New.net No disinfected F:\WINDOWS\NDNuninstall6_38.exe
Virus:Trj/Small.FE Disinfected F:\WINDOWS\pi1_25.exe
Spyware:Spyware/SurfSideKick No disinfected F:\WINDOWS\sskb5.exe
Adware:Adware/AdLogix No disinfected F:\WINDOWS\system32\cvcic.dll
Adware:Adware/AdLogix No disinfected F:\WINDOWS\system32\cvcicf.exe
Adware:Adware/Beginto No disinfected F:\WINDOWS\system32\dsktrf.dll
Spyware:Spyware/ClientMan No disinfected F:\WINDOWS\system32\msfaol.dll
Spyware:Spyware/Omi No disinfected F:\WINDOWS\system32\msfdje.gif
Spyware:Spyware/ClientMan No disinfected F:\WINDOWS\system32\msiaih.dll
Adware:Adware/DelFinMedia No disinfected F:\WINDOWS\system32\nsvsvc\nsv.ocx
Adware:Adware/DelFinMedia No disinfected F:\WINDOWS\system32\nsvsvc\nsvs.dll
Adware:Adware/DelFinMedia No disinfected F:\WINDOWS\system32\nsvsvc\nsvsvc.exe
Virus:Bck/Agent.KO Disinfected F:\WINDOWS\system32\picsvr\picsvr.exe
Spyware:Spyware/MarketScore No disinfected F:\WINDOWS\system32\rk.exe
  • 0

#7
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
Yes, I know Avant is your browser. I was only having you remove the search from the "extra context menu". But, if you want to keep it... that's fine!

Please read these instructions carefully and you definitely don't want to keep any of these! :tazz:

*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*In the field labeled Full Path of File to Delete enter the file paths listed below ONE AT A TIME (EXACTLY as it appears, please double check to make sure! I would just copy each file path and paste it in the field):

F:\WINDOWS\system32\nsvsvc\nsvsvc.exe
F:\WINDOWS\system32\nsvsvc\nsvs.dll
F:\WINDOWS\system32\ezPopStub.exe
F:\WINDOWS\NDNuninstall*.exe
F:\WINDOWS\gator*.log
F:\WINDOWS\180ax.log
F:\WINDOWS\system32\winupdt.bin
F:\WINDOWS\system32\dsktrf.dll
F:\WINDOWS\system32\rk.exe
F:\Documents and Settings\Dustin\Application Data\sskknwrd.dll
F:\Program Files\Common Files\Uninstall Information\RemoveDisplayUtility.exe
F:\WINDOWS\d3qg32.dll
F:\WINDOWS\NDNuninstall6_38.exe
F:\WINDOWS\pi1_25.exe
F:\WINDOWS\sskb5.exe
F:\WINDOWS\system32\cvcic.dll
F:\WINDOWS\system32\cvcicf.exe
F:\WINDOWS\system32\dsktrf.dll
F:\WINDOWS\system32\msfaol.dll
F:\WINDOWS\system32\msfdje.gif
F:\WINDOWS\system32\msiaih.dll
F:\WINDOWS\system32\nsvsvc\nsv.ocx
F:\WINDOWS\system32\nsvsvc\nsvs.dll
F:\WINDOWS\system32\nsvsvc\nsvsvc.exe
F:\WINDOWS\system32\rk.exe


Press the button that looks like a red circle with a white X in it after each one. When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the NO button. Do this after each one until you have entered the LAST file path I have listed above. After that LAST file path has been entered press the YES button at both prompts so that your computer restarts.

Post a new HiJackThis log.

Edited by bananafanafo, 15 April 2005 - 04:32 PM.

  • 0

#8
Dusto

Dusto

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  • Topic Starter
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Ah yeah, I did actually manually put that on, I like the search feature on the bar :tazz: Here's the new log after your last instructions. Thank you once again for all this help!



Logfile of HijackThis v1.99.1
Scan saved at 9:38:52 PM, on 4/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Microsoft IntelliPoint\point32.exe
F:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\QuickTime\qttask.exe
F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
F:\Program Files\Winamp\winampa.exe
F:\Program Files\Webroot\Washer\wwDisp.exe
F:\Program Files\Palm\HOTSYNC.EXE
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\ZoneLabs\vsmon.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\Program Files\Messenger\msmsgs.exe
F:\Program Files\Avant Browser\avant.exe
F:\WINDOWS\system32\wuauclt.exe
F:\Documents and Settings\Dustin\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.slickdeals.net/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "F:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] F:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [IntelliPoint] "F:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] F:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [mmtask] F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinampAgent] F:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Nsv] F:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKCU\..\Run: [Window Washer] F:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Startup: HotSync Manager.lnk = F:\Program Files\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://f:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add to AD Black List - F:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Backward Links - res://f:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Block All Images from the Same Server - F:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Cached Snapshot of Page - res://f:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Highlight - F:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - F:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - F:\Program Files\Avant Browser\Search.htm
O8 - Extra context menu item: Similar Pages - res://f:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://f:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.st.../soesysinfo.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - F:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • 0

#9
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
Make sure you are disconnected from the Internet and that all programs and windows are closed. Place a check next to the following item and click FIX CHECKED:

O4 - HKLM\..\Run: [Nsv] F:\WINDOWS\system32\nsvsvc\nsvsvc.exe

Close HiJackThis.

*Ddouble-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*In the field labeled Full Path of File to Delete enter the file path listed below:

F:\WINDOWS\system32\nsvsvc\nsvsvc.exe

Press the button that looks like a red circle with a white X in it. When it asks if you would like to delete on reboot, press the YES button, when it asks if you want to reboot now, press the YES button so that your computer restarts.

Post a new HiJackThis log.
  • 0

#10
Dusto

Dusto

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  • Member
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  • 27 posts
After I did the hijack and fix, it showed as the file did not exist when I tried to use killbox on it.


Logfile of HijackThis v1.99.1
Scan saved at 10:41:27 PM, on 4/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Microsoft IntelliPoint\point32.exe
F:\WINDOWS\system32\CTHELPER.EXE
F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
F:\Program Files\Winamp\winampa.exe
F:\Program Files\Palm\HOTSYNC.EXE
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
F:\WINDOWS\System32\svchost.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\Program Files\Avant Browser\avant.exe
F:\Program Files\Messenger\msmsgs.exe
F:\Documents and Settings\Dustin\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.slickdeals.net/
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "F:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] F:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [IntelliPoint] "F:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] F:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [mmtask] F:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinampAgent] F:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Window Washer] F:\Program Files\Webroot\Washer\wwDisp.exe
O4 - Startup: HotSync Manager.lnk = F:\Program Files\Palm\HOTSYNC.EXE
O8 - Extra context menu item: &Google Search - res://f:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Add to AD Black List - F:\Program Files\Avant Browser\AddToADBlackList.htm
O8 - Extra context menu item: Backward Links - res://f:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Block All Images from the Same Server - F:\Program Files\Avant Browser\AddAllToADBlackList.htm
O8 - Extra context menu item: Cached Snapshot of Page - res://f:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Highlight - F:\Program Files\Avant Browser\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - F:\Program Files\Avant Browser\OpenAllLinks.htm
O8 - Extra context menu item: Search - F:\Program Files\Avant Browser\Search.htm
O8 - Extra context menu item: Similar Pages - res://f:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://f:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - F:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: F:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.st.../soesysinfo.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - F:\WINDOWS\system32\ZoneLabs\vsmon.exe
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#11
Michelle

Michelle

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How is it running?
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#12
Dusto

Dusto

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Seems to be running a ton better. Thank you again for all of your information and help. Hopefully I won't need it again, hehe! :tazz:
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#13
Michelle

Michelle

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You're very welcome! You know where to find me IF you do need my help again ;)

Congratulations your log is clean! Great job on the clean up :tazz:

I recommend checking the Microsoft website periodically for critical updates to install.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Detect and Remove Programs:
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
Prevention Programs:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
Other necessary Programs:
  • AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
  • Firewall<= A firewall is definitely a must have. Two good free versions are Sygate and ZoneLabs.

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#14
Michelle

Michelle

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Since this topic has been resolved, I'm going to go ahead and close it. If you have any other problems, just contact a staff member and we can re-open it for you. :tazz:
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