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SPYWARE REMOVAL PLEASE HELP!


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#1
Marlins

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Hello- I keep getting a yellow warning icon in the bottom corner of my screen and spyware pop-ups. Here is my Hijackthis log. HELP PLEASE!!!! ;) :tazz:




Logfile of HijackThis v1.99.1
Scan saved at 8:00:21 AM, on 4/4/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\helper.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Home\Desktop\hijackthis.exe

O23 - Service: AVG6 Service (AvgServ) - GRISOFT s.r.o - C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
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#2
njustice

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Hello Marlins, if you still need assistance please post a new complete hijackthis log.
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#3
Marlins

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Need spyware help, what should I delete


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\system32\cmd.exe
C:\boot.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\intmonp.exe
C:\Documents and Settings\Home\Desktop\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.qfind.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.qfind.net/search.php?qq=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://qfind.net/bar/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.qfind.net/search.php?qq=%s
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.qfind.net/search.php?qq=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.qfind.net/search.php?qq=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.qfind.net/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O3 - Toolbar: Virtual Maid - {77B2F8DE-CB3F-4b6b-839B-807DD1ADBA1C} - C:\PROGRA~1\VIRTUA~1\VIRTUA~1.DLL
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O8 - Extra context menu item: &RSDN Search - res://C:\PROGRA~1\VIRTUA~1\VIRTUA~1.DLL/GoVM.dll.htm
O23 - Service: AVG6 Service (AvgServ) - GRISOFT s.r.o - C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
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#4
njustice

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Hello Marlin, please go HERE and do what is advised, then post a new complete(from top to bottom) Hijackthis log.
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#5
Marlins

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Downloaded Ad-Ware and Shredder. Heres my new post

Logfile of HijackThis v1.99.1
Scan saved at 11:26:28 PM, on 5/7/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Home\Desktop\hijackthis.exe

O23 - Service: AVG6 Service (AvgServ) - GRISOFT s.r.o - C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
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#6
njustice

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*Please go here (Microsoft website) using Internet Explorer ( not Firefox or any other browser as they won't work)
*Click on "Windows Validation Assistant"
*Click on the "Validate Now" button.
*Be patient while the ActiveX loads, do not click on any links.
*Read the instructions on this page while it's loading. You will be prompted to install - click YES.
*Enter your product key then click "continue"
*When it says "Validation Complete" please click "Continue to return to your previous activity"
*Copy what it says and paste it here.

Edited by njustice, 08 May 2005 - 01:47 PM.

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#7
Marlins

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I tried going to windows validate and keep getting redirected to www.quicknavigate.com
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#8
njustice

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Run these two free online scans allowing them to fix or delete anything they locate, please note any item they could not remove and the location, post this information in your next thread.
http://www.pandasoft...n_principal.htm
http://www.windowsec...com/trojanscan/


Then....


Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

First:
Please download ewido security suite it is a trial version of the program.
  • Install ewido security suite
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.
Once the updates are installed do the following:
  • Click on scanner
  • Make sure the following boxes are checked before scanning:
    • Binder
    • Crypter
    • Archives
  • Click on Start Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean files, click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
Reboot your machine and post back a new HJT log, results from online scans and the ewido .txt log file you saved by using Add Reply
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