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Welcome screen and fast user switching disabled by CLIENT SERVICE FOR


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#1
tropicaltopaz

tropicaltopaz

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Help, I never heard of Netware, but my 13 year old daughter tells me she downloaded it even though she doesn’t know what it is! It has disabled the welcome screen and fast user switching. I tried changing it in the control panel and got a message that netware needed to be disabled in order to reactivate welcome page and fast user switching - nothing could be clicked on. I tried uninstalling it but it isn’t on the add/remove programs list or on the start menu.
I searched the computer for netware files and came up with 2 which I deleted and it didn’t make any difference.
I scanned the system with Bullguard, Spybot and Adaware. I tried using sysclean but it said I had to download pattern file “LP$VPN” which I couldn’t find. Then I went here: http://www.kellys-ko...xp.com/xp_w.htm and clicked on the registry edit tweaks and tips and ran the files for restoring the welcome screen and fast user switching without success.
Next I installed AVG anti spyware but when I tried to update it wouldn’t connect to the Ewido server although my internet connection was working ok. Finally I ran ATF, SUPERAntiSpyware and Panda Activescan and I still can’t get the welcome screen back.
I already have SP2

Logfile of HijackThis v1.99.1
Scan saved at 10:08:01, on 04/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\SHVRTF.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\eHome\ehSched.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\My Kazaa Gold\MyGoldKazaa.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\My Kazaa Gold\giFT\giFTl.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\£Kerri\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by evesham.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: (no name) - {867605CD-A811-4A9D-8CDF-BA8C795F261E} - (no file)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "c:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Protect] SHVRTF.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [parentalcontrol] "C:\Program Files\parentalcontrol\parentalcontrol.exe" "C:\Program Files\parentalcontrol\parentalcontrol.dll" "parentalcontrol"
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe" -boot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard 5.0\BullGuard.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [My Kazaa Gold] C:\Program Files\My Kazaa Gold\MyGoldKazaa.exe /hide
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Search - http://edits.mywebse...arch.jhtml?p=ZJ
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\£Kerri\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.evesham.com/
O15 - Trusted Zone: *.moove.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - https://www-secure.s...trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - https://www-secure.s...trl/tgctlsr.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...rl/LSSupCtl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3B5E9B23-7537-4601-A9E8-FA0D956DEA16} (csauie1 Control) - http://www.couponrep...123/csauie1.cab
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective....torLauncher.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9122D757-5A4F-4768-82C5-B4171D8556A7} (PhotoPickConvert Class) - http://appdirectory....ap/PhtPkMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - https://ukplay.toont...4.18/ttinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard Software - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

SUPERAntiSpyware Scan Log
Generated 03/04/2007 at 03:23 PM

Application Version : 3.5.1016

Core Rules Database Version : 3165
Trace Rules Database Version: 1176

Scan type : Complete Scan
Total Scan Time : 02:48:08

Memory items scanned : 201
Memory threats detected : 0
Registry items scanned : 6585
Registry threats detected : 6
File items scanned : 118299
File threats detected : 19

Adware.Tracking Cookie
C:\Documents and Settings\£Kerri\Cookies\£[email protected][1].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][1].txt
C:\Documents and Settings\Lee\Cookies\[email protected][1].txt
C:\Documents and Settings\Lee\Cookies\[email protected][1].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][1].txt
C:\Documents and Settings\Lee\Cookies\[email protected][1].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][1].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][3].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][2].txt
C:\Documents and Settings\Lee\Cookies\[email protected][1].txt
C:\Documents and Settings\Lee\Cookies\[email protected][1].txt

Adware.Starware
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}\Implemented Categories
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}\Implemented Categories\{00021493-0000-0000-C000-000000000046}
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}\InprocServer32
HKCR\CLSID\{4C1CAACF-1788-4613-A840-6BD943D4EE95}\InprocServer32#ThreadingModel

Adware.HotBar/SpamBlockerUtility (Low Risk)
HKU\S-1-5-21-1256278351-1385914350-730433637-1011\Software\SpamBlockerUtility



Panda activescan
Incident Status Location

Potentially unwanted tool:application/mywebsearch Not disinfected hkey_classes_root\clsid\{9AFB8248-617F-460d-9366-D71CDEDA3179}
Potentially unwanted tool:application/funweb Not disinfected HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9FF05104-B030-46FC-94B8-81276E4E27DF}
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Mum & Dad\My Documents\Noahdfear's SmitFraud rem\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Mum & Dad\My Documents\Noahdfear's SmitFraud rem\smitRem.exe[smitRem/Process.exe]
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\£Kerri\Local Settings\Temp\nsm8.tmp
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\£Kerri\Local Settings\Temporary Internet Files\Content.IE5\WH5M5F75\VirtumundoBeGone[1].exe[²ƒÇ]
Potentially unwanted tool:Application/Pskill.P Not disinfected C:\Program Files\Nicknames for Messenger\Uninstall.exe[²ÜÇ\nsProcess.dll]

Edited by tropicaltopaz, 04 March 2007 - 02:52 PM.

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#2
tropicaltopaz

tropicaltopaz

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:whistling: UPDATE I found the problem straightaway when I looked on Microsoft.com VERY SURPRISINGLY!!!
For anyone with the same problem you might like to know: CONTROL PANEL>NETWORK CONNECTIONS>right click on he appropriate connection>PROPERTIES>GENERAL TAB>highlight netware>UNINSTALL>OK>restart
After restart change how users log on in control panel. COULDN'T BE EASIER once you know how!!!!!! It took a whole day of scanning and not being able to get online to find it out.

I'd still like an opinion on the panda activision log - is there anything there to worry about? - I'm not sure how to deal with hotkeys!!
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