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unable to install/run software


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#1
ambypants

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When trying to install or run some software (specifically kids games) I receive the following error message
System\CurrentControlSet\Control\VirtualDeviceDrivers. VDD. Virtual Device Driver format in the registry is invalid. Choose 'Close' to terminate the application.
If I choose ignore the error message comes back up. IF I choose ignore again the message goes away but the application does not run. I did some research in to this and followed the instructions to the best of my ability. Here's what I did. I opened Regedit (the instructions told me to type in Regedit32 but that gave me the following error message "Can't find the file Regedit32 (or one of it's components)..."
When I opened Regedit I navigated to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers
and deleted the vdd value by choosing delete from the edit menu. The instructions told me to choose add value from the edit menu but I didn't have an option for add so I chose new which gave me the options for a new key, string value, binary value or dword value. The instructions I have say to choose add value, type VDD in the value name box then choose REG_MULTI_SZ for the data type. I am unable to follow the final instructions to create the new VDD file. I'm running Windows 2000 professional. What do I need to do to resolve thise issue?
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#2
gerryf

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It was regedt32.exe, not Regedit32
You want to choose NEW > STRING VALUE, name it VDD
Then double click VDD and add REG_MULTI_SZ as the data
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#3
ambypants

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okay, so this time I typed in regedt32.exe and went to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers and added a VDD file as per the instructions. Now when I try to run the application i'm getting an error message C:\WINNT\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'close' to terminate the application.
What do I do now?
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#4
gerryf

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this
http://support.micro...kb;en-us;324767
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#5
ambypants

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Okay, I followed the instructions from microsofts kbase. I did steps 1-4. on step 4 every time I typed in a command I received the message 'destination is not a directory'
I followed steps 5-14 but on step 15 I have to find a folder called %SYSTEMROOT%\System32. Where do I find this folder?
:tazz:
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#6
ambypants

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I have the issue all taken care of now. Thank you for your assistance.
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