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Security Warnting followed by DNS Error


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#1
sjbflaw

sjbflaw

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Logfile of HijackThis v1.99.1
Scan saved at 5:44:36 AM, on 3/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\Serv-U\ServUDaemon.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\DOCUME~1\FAMILY\LOCALS~1\Temp\Rar$EX01.563\gmer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: winocx32.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.uscis.gov
O16 - DPF: Yahoo! Pool 2 - http://download2.gam...ts/y/poti_x.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4B1A4A31-8845-11D5-9769-00B0D071D434} (Avaya ICM Client) - http://ic.twc-sa.com/icm/caller.cab
O16 - DPF: {54D53429-945C-4188-B460-C81356541882} - http://eshare.hpphot...sLocalPrint.CAB
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {DA80E089-4648-43D5-93B4-7F37917084E6} (CacheManager.CacheManagerCtrl) - http://www.candystan...acheManager.CAB
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Serv-U FTP Server (Serv-U) - Unknown owner - C:\PROGRA~1\Serv-U\ServUDaemon.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe


Uninstall Log

3D Groove Playback Engine
Adobe Reader 7.0.7
AVG 7.5
BCM V.92 56K Modem
BearShare
Broadcom Advanced Control Suite
Dell Digital Jukebox Driver
Dell Picture Studio - Dell Image Expert
Dell ResourceCD
Gem Shop
Guitar Pro 5.1
HijackThis 1.99.1
Intel® Extreme Graphics Driver
LiveUpdate 2.5 (Symantec Corporation)
Macromedia Flash Player 8
Macromedia Shockwave Player
Mah Jong Medley
Mickey Mouse Toddler
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB886906)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Data Access Components KB870669
Microsoft Office PowerPoint Viewer 2003
Microsoft Office XP Small Business
Microsoft Picture It! Express 7.0
Nero - Burning Rom (Web installer)
Paint Shop Pro 7
PowerDVD
RegCure 1.0.0.43
Registry Mechanic 6.0
Remove DivX Codec
Security Update for Windows XP (KB929969)
Serv-U
Sesame Street Toddler
Spybot - Search & Destroy 1.3
SpywareBlaster v3.5.1
Symantec Client Security
Twistingo
WeatherBug
WeatherBug Browser Bar - powered by MyWebSearch
Windows Commander (Remove only)
Windows Genuine Advantage v1.3.0254.0
Windows Media Format Runtime
Windows Media Player 10
WinRAR archiver
Yahoo! Messenger
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#2
ourwilly

ourwilly

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Hello sjbflaw

Welcome to this forum..

I would like to take a look at this log for you and will get back you you as soon as I can.

Thank You.
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#3
ourwilly

ourwilly

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  • 768 posts
Hello sjbflaw

Sorry to keep you waiting, Can you please Copy and Paste this 'Fix' into either Notepad or Wordpad for future reference as you will be required to closed down you browser when following these steps.

Step 1

Scan with HijackThis again and place a checkmark in the boxes before the following entries:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapp...//www.yahoo.com
O4 - Global Startup: winocx32.exe
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

Close any Explorer windows which may be open and click the "Fix Checked" button.


Go to Start > Search > For Files and Folders Now Copy and Paste winocx32.exe
Into the Search for files or folders named: window box.
Select: Search Now to find the path of this file.
If Found then please Right Click on and select Delete to remove it.


Step 2

Your log is showing two anti-virus product installed in "Symantec AntiVirus" and "AVG" this will cause confliction to your system please uninstall one of them using Add/Remove

You are also using an old version of "Spybot - Search & Destroy" please also remove this

I would like to recommend removing Weatherbug from your system This is an ad supported desktop weather applicaton that provides updates on weather conditions and displays real time temperatures in the taskbar icon. For more information go here: http://research.sunb...p;threatid=8503

Go to Start | Control Panel | Add/Remove Programs and Uninstall:

The Anti-virus you have chose to remove
WeatherBug
WeatherBug Browser Bar - powered by MyWebSearch
Spybot - Search & Destroy 1.3



Now Please Download Spybot S&D 1.4
please note - when installing Spybot S&d DO NOT use the Tea-Timer option until your system is clean
and follow this Tutorial on how to Install and Update.

For a free adware alternative to 'Weatherbug' try Weather Pulse


Step 3

Clean your Cache and Cookies in IE:
Go to Control Panel > Internet Options > General tab.
Click the "Delete Cookies" button and then the "Delete Files" button next to it.
When prompted, place a check in: "Delete all offline content",
(You will have to re-enter passwords at websites that require them.)
Click OK

Clean other Temporary files + Recycle bin:
Go to start > run and type: cleanmgr and click ok.
Let it scan your system for files to remove.
Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
Press OK to remove them.


Please now use Internet Explorer and Run the Kaspersky On-line Scanner
http://www.kaspersky...apter=161739400

Accept the Active X object and download the latest definitions.
When the scanner is ready, click Scan Settings.
Select the Extended anti-virus database.
Select Scan Archives & Scan Mail Bases and then ok.
Click My Computer to run a full system scan.
When complete, save the log to your desktop.

Please now Re-scan with HijackThis and post:

1/ The new HJT Log
2/ The kaspersky scan log result's

Thank You.
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