[bws112]

Every day for the past week, Norton keeps detecting and putting two Trojan.Startpage.M files in the quarantine (a .dll file that has a different name every time, and a .bin file). I do not seem to have any visibe side effects...yet. Ad-aware and spy bot keep coming up with nothing. Below is my log.

Logfile of HijackThis v1.97.7
Scan saved at 7:57:46 PM, on 4/4/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 4.0\DISTILLR\ACROTRAY.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IOWATCH.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IMGICON.EXE
C:\QUICKENW\QWDLLS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stedwards.edu/bss/smithb
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NORTON~1\vptray.exe
O4 - HKLM\..\Run: [winmain] winmain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\NORTON~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\NORTON~1\defwatch.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\refresh.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Startup: Iomega Watch.lnk = C:\Program Files\Iomega\Tools\iowatch.exe
O4 - Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\imgstart.exe
O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\imgicon.exe
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npswf32.dll
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: www.statesman.com
O15 - Trusted Zone: http://www.philly.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ash/swflash.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...B?38157.9159375
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab

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Hello bws112,
You are using an out-of-date version of Hijackthis. Please delete that version and then....

Please download this self extracting file to your My Downloads folder or My Received Files (dependent on your Operating System):

http://www.merijn.or...ackthis_sfx.exe

Click the "Save" button.

Navigate to My Documents>Chose My Downloads or My Received Files folder once inside that folder click "Save".

Now go to the folder you saved HijackThis_sfx.exe in.

Double click HijackThis_sfx.exe and select Unzip. When done click "OK".
Close the WinZip self Extractor window.

Navigate to C:\Program Files\HijackThis and double click HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, Ctrl-A to Select All, and paste Ctrl-V its contents here [Add Reply].

[njustice]

Hello bws112,
You are using an out-of-date version of Hijackthis. Please delete that version and then....

Please download this self extracting file to your My Downloads folder or My Received Files (dependent on your Operating System):

http://www.merijn.or...ackthis_sfx.exe

Click the "Save" button.

Navigate to My Documents>Chose My Downloads or My Received Files folder once inside that folder click "Save".

Now go to the folder you saved HijackThis_sfx.exe in.

Double click HijackThis_sfx.exe and select Unzip. When done click "OK".
Close the WinZip self Extractor window.

Navigate to C:\Program Files\HijackThis and double click HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, Ctrl-A to Select All, and paste Ctrl-V its contents here [Add Reply].

[bws112]

Hello,

a co-worker suggested that I run "Sp.html-Se.dll hijack fix" and it found the following

(4/11/05 7:58:35 PM) SPSeHjFix started v1.09
(4/11/05 7:58:35 PM) OS: Win98SE A (4.10.67766446)
(4/11/05 7:58:35 PM) Language: english
(4/11/05 7:58:39 PM) Disinfect started
(4/11/05 7:58:39 PM) Bad-Dll(IEP): (not found)
(4/11/05 7:58:39 PM) Bad-Dll(IEP) in BHO: (not found)
(4/11/05 7:58:39 PM) UBF: 4
(4/11/05 7:58:39 PM) UBB: 2
(4/11/05 7:58:39 PM) UBR: 13
(4/11/05 7:58:39 PM) Bad IE-pages:
(4/11/05 7:58:39 PM) Stealth-String found: C:\WINDOWS\ODBCINPT.INI
(4/11/05 7:58:39 PM) File added to delete: c:\windows\odbcinpt.ini
(4/11/05 7:58:39 PM) Reboot
(4/11/05 8:01:19 PM) SPSeHjFix 2nd Step
(4/11/05 8:01:20 PM) RunServicesOnce-Key: (edited)
(4/11/05 8:01:24 PM) Cleaned

This seems to have stopped Norton from detecting the Startpage Trojan, but this co-worker is not 100% reliable. As such, the updated Hijack This log is below for you to examine.

Logfile of HijackThis v1.99.1
Scan saved at 8:38:01 PM, on 4/18/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 4.0\DISTILLR\ACROTRAY.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IOWATCH.EXE
C:\QUICKENW\QWDLLS.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stedwards.edu/bss/smithb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NORTON~1\vptray.exe
O4 - HKLM\..\Run: [winmain] winmain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\NORTON~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\NORTON~1\defwatch.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\refresh.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Startup: Iomega Watch.lnk = C:\Program Files\Iomega\Tools\iowatch.exe
O4 - Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\imgstart.exe
O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\imgicon.exe
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npswf32.dll
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: www.statesman.com
O15 - Trusted Zone: http://www.philly.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab

thanks!

[njustice]

Hello bws112,

===============

Go to www.trendmicro.com, and then:

1. Click "Free Online Scan".
2. Click "Scan now, it's free".

It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's done:

1. Select all available drives.
2. Check(tick) "Auto Clean".
3. Click "Scan".

When it completes, copy the full filename of any files that cannot be cleaned or deleted and post them when your done with the following fix.

===============

Download, unzip to your desktop CWShredder and run it, then:

1. Click "Check For Update"

(If an update isn't available, skip to step #4.)

2. Click "Click here to Download the update".
3. When the new version has been downloaded, click "Save".
4. Click "Fix ->"


===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - Default URLSearchHook is missing

O4 - HKLM\..\Run: [winmain] winmain.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
...(Unless you've set these with a anti-spyware program like SpyBot's Immunize feature, have HiJackThis fix this.)


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to"view system and hidden files/folders"(rehide system files and folders when were done):

Search for...

winmain.exe<===winmain.exe is a process associated with the HTASploit.winmain trojan

...using "Start | Search...".

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode".

===============

Reboot your computer.

Post back a new log, report any problems and let me know how everything goes.

I also recommend you download HTAstop and install.


IMPORTANT! PLEASE do not restart your computer unless asked, restarting can reinfect your computer resulting in us starting the cleaning up process all over!

-

~Njustice~

[bws112]

Hello,


I made the changes that you suggested. Everything seems to be ok.


Below is the most recent log

Logfile of HijackThis v1.99.1
Scan saved at 5:26:09 AM, on 4/19/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 4.0\DISTILLR\ACROTRAY.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IOWATCH.EXE
C:\QUICKENW\QWDLLS.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.stedwards.edu/bss/smithb
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NORTON~1\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\NORTON~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\NORTON~1\defwatch.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\refresh.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
O4 - Startup: Iomega Watch.lnk = C:\Program Files\Iomega\Tools\iowatch.exe
O4 - Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\imgstart.exe
O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\imgicon.exe
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npswf32.dll
O15 - Trusted Zone: www.ebay.com
O15 - Trusted Zone: www.statesman.com
O15 - Trusted Zone: http://www.philly.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab

thanks

bws

[njustice]

Hello bws112, that is great to hear!

I will close this topic, if you need further assistance feel free to PM an admin or moderator to re-open this topic. If you have an unrelated question feel free to start a new topic.

Congratulations at last, your system is clean and free of spyware! Want to keep it that way?

Here are some simple steps you can take to reduce the chance of infection in the future.

1. Visit Windows Update:
Make sure that you have all the Critical Updates recommended for your operating system and IE. The first defense against infection is a properly patched OS.
a. Windows Update: http://v5.windowsupd.../en/default.asp

2. Adjust your security settings for ActiveX:
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first option, 'Download signed controls', to 'Prompt; set the
second option, 'Download unsigned controls', to 'Disable'; and finally, set 'Initialize and Script ActiveX controls not marked as safe" to 'Disable'.

3. Download and install the following free programs
a. SpywareBlaster: http://www.javacools...areblaster.html
b. SpywareGuard: http://www.wildersse...ywareguard.html
c. IE/Spyad: https://netfiles.uiu...ww/resource.htm
d. Bugoff: http://www.majorgeek...wnload4308.html

4. Install Spyware Detection and Removal Programs:
You may also want to consider installing either or both of AdAware (free version) and Spybot S&D (freeware). Use these programs to regularly scan your system for and remove many forms of spyware/malware.
a. AdAware: http://www.lavasoft.de/
b. Spybot S&D: http://security.koll...n&page=download

Before adding any other Spyware Detection and Removal programs always check the Rogue Anti-Spyware List for programs known to be misleading, mistaken, or just outright "Foistware". You will find the list here: http://www.spywarewa...nti-spyware,htm

5. Install 'Spoofstick"
Spoofstick is a simple browser extension that helps users detect spoofed (fake) websites. This extension is free and installs in Internet Explorer and Mozilla Firefox.
a. http://www.corestreet.com/spoofstick

6. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. See the links below:
a. ZoneAlarm
b. Kerio

7. Reset System Restore
If you are using Windows ME or Windows XP, please reset your System Restore.
a. Turn off system restore by right clicking on "My Computer" and go to "Properties"->"System Restore" and check the box for "Turn off System Restore". Click "Apply" and then "OK". Restart your computer. Reverse these steps and turn "System Restore" back on and create a new restore point.

8. Use GoogleToolbar - It's free, blocks popups and takes seconds to install. Use the toolbar without the advanced features enabled(check this during install), the toolbar is completely inert--it doesn't send any information to Google whatsoever as you surf.
a. GoogleToolbar

9. RegScrubXP 3.25 - Safely cleans junk out of the Windows. 2000/XP system registry. All changes made to the registry are fully restorable to it's original condition.
a. RegScrubXP 3.25

10. Online Virus Scans - Run these on a regular basis(I usually do about once a month or suspect a problem):
a. http://www.pandasoft...n_principal.htm
b. http://www.windowsec...com/trojanscan/
c. http://housecall.trendmicro.com/
d. http://www.bitdefend...can/licence.php


Good luck, and thanks for coming to our forums for help with your security and malware issues.