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Program removal issue


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#1
scottmetal666

scottmetal666

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Hello. I tried to install a patched download of a program which did not work for me. Now I can't remove it from my computer using add-remove programs. Error message says, this installer is not working might be due to bad install , defect or virus (couldn't copy-paste, so paraphrasing), contact manufacturer blah blah, or might be removable using \NCRC command line (NOT RECOMMENDED). Any advice on how to proceed? Not sure if this is the right forum...if not, sorry in advance. Thx!
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#2
piper

piper

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Hi, scottmetal666. Please look at this previous G2G thread on How to Delete Anything. Hopefully something there will be able to help you.

Here's a link to Windows Installer Cleanup Utility. That might help, too.

One other thing to try: download the program again and try to install it.

Have you checked with the software developer's site to see if there are known issues?
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#3
starjax

starjax

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also, if you want to make sure your malware free....

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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