Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Dell AIO 922 Printer Error Message


  • Please log in to reply

#1
eskimokisz

eskimokisz

    Member

  • Member
  • PipPip
  • 47 posts
Whenever I print anything (from any application), printing works fine, but after printing I get the following error message from DLBTtime.exe (whatever that is): The instruction at "0x00afcb3c" referenced memory at "0x000000000". The memory could not be "read". Click on OK to terminate the program Click on CANCEL to debug the program

Clicking OK makes it go away, everything works fine afterwards. Not lethal, just annoying.

Clicking Cancel brings up the following from Visual Studio Just-In-Time Debugger: An unhandled win32 exception occurred in dlbttime.exe [1896]. Just-In-Time debugging this exception failed with the following error: No installed debugger has Just-In-Time debugging enabled. In Visual Studio, Just-In-Time debugging can be enabled from Tools/Options/Debugging/Just-In-Time. Check the documentation index for 'Just-in-time debugging, errors' for more information.

Again, clicking OK makes everything go away till the next time I print.

I've tried reinstalling the drivers to no avail. Any ideas?
  • 0

Advertisements


#2
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
Hi, eskimokisz.

What operating system do you have?

Have you downloaded the most current printer drivers from Dell's site for your printer and your OS?

Has the printer ever functioned properly without spitting out that error?
  • 0

#3
eskimokisz

eskimokisz

    Member

  • Topic Starter
  • Member
  • PipPip
  • 47 posts
WinXP.

Reinstalled the drivers last week, absolutely newest.

It worked minus error once upon a time, when I first purchased it. Quite a while ago.
  • 0

#4
piper

piper

    Retired Staff

  • Retired Staff
  • 2,459 posts
I'm getting absolutely nothing on DLBTiime.exe.

Are you having problems with any other software or device on your computer? Please check for other Errors or Warnings that occurred at the same time the printer error popped up. To get to the Event Viewer, click Start, Control Panel, Administrative Services, Event Viewer. On the left side of the screen are three categories: Application, Security, and System. Check under Application and System for any events that are listed as Warnings or Errors, that also have a date and time that correspond to the error. Once you have an event open, you can click the "copy to clipboard" icon (just below the down arrow) to copy the error text, then you can paste it in a reply to this thread.

Is your printer attached via USB cable or serial cable? If USB, try plugging it into a different port on your computer.

If that didn't help, uninstall the Dell printer software, then delete the Dell AIO 922 from Printers and Faxes, and physically unplug the cable from the computer. Reboot. Follow the instructions in your printer documentation exactly to reinstall the software, drivers, and printer.

I think it might also be good to run System File Checker (SFC). It can fix certain issues in Windows where specific system files get corrupted, deleted, or infected. Basically the System File Protection watches the system files and checks their integrity against it's knowledge of what these files are supposed to look like. Generally if a system file get's "messed with" windows will let you know and give you the option to dissallow the change, sometimes you don't get this option though. The System File Checker is a command line utility that will initiate a scan of all the system files to make sure they are in their original state, present on the system, and or working properly. It's an easy tool to use but the user HAS to have an XP disk for it to work.

Do you have a valid XP cd?

If so, place it in your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

Allow this to run untill you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

Please post the results.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP