[medaviswv]

I got the c000021a BSOD and could only start using XP CD. In Recovery Console, I did chkdsk /r and some errors were repaired, but this didn't fix it. I uninstalled KB929338 and that didn't fix it (and, after I finally got into Safe Mode and could read the logs, the last thing the computer did was install KB929338, which requires a reboot, so I am highly suspicious of this particular update).

So I did a Repair Install, and several errors occured, the popups:

Title bar: COM+ Setup Error
sub-component COM+ raised an exception while processessing the OC_COMPLETE_INSTALLATION set up message.
d:\nt\com\com1x\src\complussetup\comsetup\csetuputil.cpp (line 3406)
Error code = 0x8007007f
The specified procedure could not be found.
Failed to load the library 'C:\windows\system32\catsrv.dll'

I clicked OK, it went back to installing.

Then, while registering components, I got four errors, one right after the other, and all
Title bar: Windows Update
an error occurred loading "path and name"
The file may not have been installed or it has been corrupted.
for these files
"C:\Program Files\Common Files\System\directdb.dll"
"C:\Windows\System32\inetcomm.dll"
"C:\Program Files\Outlook Express\msoe.dll"
"C:\Program Files\Common Files\System\wab32.dll"

I clicked OK, it finished. I restarted the computer and it hung on the Windows XP screen.

I can start in safe mode (but not with networking). It takes a while--about 5 minutes. It looks like it hangs but it does go into Safe Mode.

My question is--what should I do now? I am wondering if the problem with the repair install is my Dell Reinstallation CD, because the first error hints there is an error with a file on the CD-drive d during the install. Or is the problem with the harddrive and I'm looking at a full re-install (which I am hoping not to have to do but....). Or, perhaps both.

I copied the SETUPERR.LOG below and have the SETUPLOG.TXT, but it is >500k, so I have attached a trimmed version, in which I cut out lines of file operations that were not flagged as problems.

Info on the machine: 2002 vintage OptiPlex GX260T, 2.4GHz, 1G (2x512, 266MHz), 40GB EIDE. Had been giving no trouble.

Any help or advice greatly appreciated.

The SETUPERR.LOG:

Warning:
Setup was unable to start service tabsrv because of the following error:
OpenService(tabsrv) returned error 1060 (424).


***

Error:
Setup encountered an error while trying to set system security.

An extended error has occurred.



***

Error:
Setup could not register the OLE Control C:\Program Files\Common Files\System\ado\msado15.dll because of the following error:
LoadLibrary returned error 127 (7f).


***

Error:
Setup could not register the OLE Control C:\WINDOWS\System32\cdosys.dll because of the following error:
LoadLibrary returned error 127 (7f).


***

Error:
Setup could not register the OLE Control C:\WINDOWS\System32\swprv.dll because of the following error:
DllInstall returned error 2147549183 (8000ffff).


***

Error:
Setup detected that the system file named [c:\windows\system32\drivers\ntfs.sys] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\winlogon.exe] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\autolfn.exe] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\d3d8.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ddraw.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\logon.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\mstask.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\mstinit.exe] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\schedsvc.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\scrnsave.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\shell32.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\srrstr.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\srsvc.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ss3dfo.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssbezier.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssdpapi.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssdpsrv.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssflwbox.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssmarque.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssmyst.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\sspipes.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssstars.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\sstext3d.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\syssetup.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\termsrv.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\upnp.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\win32k.sys] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Attached Files

•  trimmedSETUPLOG.TXT   489.06KB   280 downloads

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do a full re-install or recovery (not repair). If problems persist I suspect the hard disk is failing. Buy a new one and re-install.

[pip22]

do a full re-install or recovery (not repair). If problems persist I suspect the hard disk is failing. Buy a new one and re-install.