Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

repair install errors after c000021a stop


  • Please log in to reply

#1
medaviswv

medaviswv

    Member

  • Member
  • PipPip
  • 11 posts
I got the c000021a BSOD and could only start using XP CD. In Recovery Console, I did chkdsk /r and some errors were repaired, but this didn't fix it. I uninstalled KB929338 and that didn't fix it (and, after I finally got into Safe Mode and could read the logs, the last thing the computer did was install KB929338, which requires a reboot, so I am highly suspicious of this particular update).

So I did a Repair Install, and several errors occured, the popups:

Title bar: COM+ Setup Error
sub-component COM+ raised an exception while processessing the OC_COMPLETE_INSTALLATION set up message.
d:\nt\com\com1x\src\complussetup\comsetup\csetuputil.cpp (line 3406)
Error code = 0x8007007f
The specified procedure could not be found.
Failed to load the library 'C:\windows\system32\catsrv.dll'

I clicked OK, it went back to installing.

Then, while registering components, I got four errors, one right after the other, and all
Title bar: Windows Update
an error occurred loading "path and name"
The file may not have been installed or it has been corrupted.
for these files
"C:\Program Files\Common Files\System\directdb.dll"
"C:\Windows\System32\inetcomm.dll"
"C:\Program Files\Outlook Express\msoe.dll"
"C:\Program Files\Common Files\System\wab32.dll"

I clicked OK, it finished. I restarted the computer and it hung on the Windows XP screen.

I can start in safe mode (but not with networking). It takes a while--about 5 minutes. It looks like it hangs but it does go into Safe Mode.

My question is--what should I do now? I am wondering if the problem with the repair install is my Dell Reinstallation CD, because the first error hints there is an error with a file on the CD-drive d during the install. Or is the problem with the harddrive and I'm looking at a full re-install (which I am hoping not to have to do but....). Or, perhaps both.

I copied the SETUPERR.LOG below and have the SETUPLOG.TXT, but it is >500k, so I have attached a trimmed version, in which I cut out lines of file operations that were not flagged as problems.

Info on the machine: 2002 vintage OptiPlex GX260T, 2.4GHz, 1G (2x512, 266MHz), 40GB EIDE. Had been giving no trouble.

Any help or advice greatly appreciated.

The SETUPERR.LOG:

Warning:
Setup was unable to start service tabsrv because of the following error:
OpenService(tabsrv) returned error 1060 (424).


***

Error:
Setup encountered an error while trying to set system security.

An extended error has occurred.



***

Error:
Setup could not register the OLE Control C:\Program Files\Common Files\System\ado\msado15.dll because of the following error:
LoadLibrary returned error 127 (7f).


***

Error:
Setup could not register the OLE Control C:\WINDOWS\System32\cdosys.dll because of the following error:
LoadLibrary returned error 127 (7f).


***

Error:
Setup could not register the OLE Control C:\WINDOWS\System32\swprv.dll because of the following error:
DllInstall returned error 2147549183 (8000ffff).


***

Error:
Setup detected that the system file named [c:\windows\system32\drivers\ntfs.sys] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\winlogon.exe] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\autolfn.exe] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\d3d8.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ddraw.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\logon.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\mstask.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\mstinit.exe] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\schedsvc.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\scrnsave.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\shell32.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\srrstr.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\srsvc.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ss3dfo.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssbezier.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssdpapi.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssdpsrv.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssflwbox.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssmarque.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssmyst.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\sspipes.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\ssstars.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\sstext3d.scr] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\syssetup.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\termsrv.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\upnp.dll] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Error:
Setup detected that the system file named [c:\windows\system32\win32k.sys] is not signed properly
by Microsoft. This file could not be restored to the correct Microsoft version.
Use the SFC utility to verify the integrity of the file.

***

Attached Files


  • 0

Advertisements


#2
pip22

pip22

    Trusted Tech

  • Banned
  • PipPipPipPipPip
  • 2,663 posts
do a full re-install or recovery (not repair). If problems persist I suspect the hard disk is failing. Buy a new one and re-install.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP