[LindaJP1960]

Hello! I'm new to this site, and although I know my way around computers fairly well, I need some help with this one. A friend of mine has found a virus on a Gateway 2000 running WinXP that shows W32/OLEADM.B as a virus the Bell-South antivirus program can't remove. I've read the posts about running HiJackThis, and need to get some remote help... (He is not computer literate... but I think I can talk him thru it)

I'll be back home later this evening... if there is someone available to help me out, I'd appreciate it!

Thanks in advance,
Linda

[Advertisements]

i dont if this will help you but download this "removed"
it's a free trial for 90 days and it's pretty good.

Mod Note: Only authorized staff members may offer malware advice. If you would like to go through our training program see THIS Post.

[seekhelp]

i dont if this will help you but download this "removed"
it's a free trial for 90 days and it's pretty good.

Mod Note: Only authorized staff members may offer malware advice. If you would like to go through our training program see THIS Post.

[DaveC2003]

See link below to the answer to your problem.

link to competing forum (BC) removed

[ultimateslacker2]

You should post a HiJackThis log in the malware forum of our website.

[1101doc]

Just a big AMEN! to ultimateslackers suggestion. Following advice given to another user with a different system can cause even more problems, even if the malware is the same name. We have excellent helpers in the anti-malware section who have passed rigorous testing in malware analysis and removal. They have the skill to guide anyone through a successful process, even a complete beginner. Your friend will be in good hands there. Follow all the instructions in the "Start Here" link at the top of each G2G page and then post the log. You will receive a response from one of the Trusted Staff from that section with specific instructions.

[james_8970]

Why go to another forum when we have such great services and people here.
Please proceed to the malware forum and read this before posting.
Thanx
James

[Ryan]

Topic Closed. Please read posts 4, 5, and 6 for information on what to do next.

-Ryan