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Installation files of CA Security Center


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#1
Ashutosh

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hi all,

i have HP Pavilion DV6113us notebook.
OS: Windows XP Media Center

Few days back i had run system clean tool on my PC, wherein i had selected option to deleted sum set up files.

Since that day everytime i boot my machine it runs an installer program, which tries to install some CA Securuty Center Firewall Files (I have CA Security Centre installed as an antivirus package), however it tries to search for those files in temp folder, which does not have these files as i have previously deleted my temp folder.

kindly help me out in this, as this installer application keeps popping up every now n then..

pls help

Ashu
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#2
The Skeptic

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Try to restore the computer to a date before the cleanup: start > program > accessories > system tools > system restore.
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#3
Ashutosh

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there is a CAPF.msi file is missing on my pc... which is still not found... i have tried restoring the pc but its not working... pls help
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#4
The Skeptic

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I think you can find an explanation and solution in this link.
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#5
Ashutosh

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hi thanks for reply... unfortunately the problem still continues.. is there any other way i can get rid of this problem
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#6
Whiskeyman

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Have you tried to reinstall CA Security Center? I know that with Panda that if you accidently delete the files that are to remain in the Temp folder all I need to do is double click it's executable and it will offer a repair option.
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#7
Ashutosh

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thanks...pls tell me what shall i do if do not have setup files of CA int security package... r these files stored anywhere on the sys....

my PC has gone into the loop of windows installer.. its not going at all. \and not allowing me to install / uninstall anything...
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#8
-K-

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Hi Ashutosh,

This problem occurs if the .MSI file goes missing or corrupt. And when this happens, the Windows Installer service of Windows Operating system tries to repair the file by going to the original location and replacing the file. And that's when, you get the popup asking you to enter
the location from where it can copy the CAPF.msi file.

Go and download this file which is an automated tool for removing the CA Personal Firewall. Just remember that you have to run this program from the Safe Mode and in no other mode:

ftp://ftp.ca.com/pub/myeTrust/test/Divet.1.321C02.zip

Once you are done, restart the computer back to Normal mode and click on this link to download the CA Personal Firewall:
http://xrl.us/vhpv

Let us know the results...

-K-
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#9
Ashutosh

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hi thanks for ur reply... the compressed file which u hve sent is p/w protected.. pls help in this regard..

ashu
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#10
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The password is : cafwuninstall
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#11
Ashutosh

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hey thanks !!!!!!!!!

its working out gr8... i followed the steps suggested and its actually working..

thnaks agin..
ashu!!!!!
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#12
-K-

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Nice to hear that Ashutosh! Let us know if you have any other issues...

-K-
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#13
Ashutosh

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ok.... tc
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#14
SkullKrusher

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hey thanks !!!!!!!!!

its working out gr8... i followed the steps suggested and its actually working..

thnaks agin..
ashu!!!!!



Ash... when you say that you followed the steps suggested, what steps were you referring to? I am having the same problem with CA Firewall and the Windows Installer going bezerk looking for the CAPF.msi file that doesn't exist! Now, when I ran the divet.exe program in Safe Mode, it only took a few seconds and a pop-up windows said the unistallation was complete. Is that what happened when you did it as well? As suggested, I then rebooted in normal mode and tried to re-install CA firewall using the link from ealier in the thread but I don't think anything is happening. The is a CA Firewall program running in my taskbar, but when I try to maximize it nothing happens. Same for you...? Please help if you can. Thanx!

SkullKrusher
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#15
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Welcome to Geekstogo SkullKrusher!!

First of all... yes, the Divet tool will only display a message saying the uninstallation is succesfull.
You said, you have downloaded and installed the CA Personal Firewall from the download link.

Did you get any error messages during the installation or after the installation ?

-K-
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