[petsr4keeps]

I may be posting in the wrong forum and if so, I apologize. I have Windows XP and have been experiencing several problems with my computer. One of them is that I am unable to sign onto MSN Live Messenger. When I try, I get the error message 80072efd. Can you please assist me with this request?

Thanks kindly!

[Advertisements]

Welcome to GeeksToGo petsr4keeps

The Messenger site directly addresses this problem you have. Do you have other problems? Have you checked your Event Viewer in the Administrative Tools?

[acklan]

Welcome to GeeksToGo petsr4keeps

The Messenger site directly addresses this problem you have. Do you have other problems? Have you checked your Event Viewer in the Administrative Tools?

[petsr4keeps]

Hi there...

Thank you for your reply.
Where do I find the Adminstrative Tools? I have several problems. I had Internet Explorer, but when I went to download the newest version 7 a few weeks ago, I lost all browsing capability. After endless hours of attempting to fix the problem, I was advised to install Foxfire as my browser. That seems to be working ok. I have so much installed on my computer from people telling me to install this, scan using this and and uncheck that, I don't have a clue what I need or don't need. Is there a way of having this checked, so I can remove things that are not required?

Thanks again!

[acklan]

The Administrative Tools are located in the Control Panel.

[petsr4keeps]

There is a lot of info. What specifically do I need to be looking for?

[acklan]

Let's start with the items with the red X next to them. Only post the ones that are unique and within the last day or so.

[petsr4keeps]

Sorry, how to I post them? I tried to copy the results when I opened it up but I cannot copy it.

[petsr4keeps]

I figured it out....

[petsr4keeps]

These are the two main errors under APPLICATIONS. There are tons of WARNINGS.


Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11706
Date: 3/25/2007
Time: 4:24:13 AM
User: YOUR-SZ6X6SEFXO\Owner
Computer: YOUR-SZ6X6SEFXO
Description:
Product: HP Photo and Imaging 2.0 - All-in-One Drivers -- Error 1706.No valid source could be found for product HP Photo and Imaging 2.0 - All-in-One Drivers. The Windows Installer cannot continue.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 7b 36 45 43 42 33 39 42 {6ECB39B
0008: 44 2d 37 33 43 32 2d 34 D-73C2-4
0010: 34 44 44 2d 42 31 41 30 4DD-B1A0
0018: 2d 38 39 38 32 30 37 43 -898207C
0020: 35 38 44 38 42 7d 58D8B}





Event Type: Error
Event Source: SecurityCenter
Event Category: None
Event ID: 1802
Date: 2/4/2007
Time: 12:14:45 AM
User: N/A
Computer: YOUR-SZ6X6SEFXO
Description:
The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus and Firewall.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.
Data:
0000: 02 40 00 80 .@.€

[petsr4keeps]

Under SYSTEM:


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 3/31/2007
Time: 8:42:10 PM
User: N/A
Computer: YOUR-SZ6X6SEFXO
Description:
The MD Simple Burner Service service terminated unexpectedly. It has done this 1 time(s).

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 3/31/2007
Time: 8:37:02 PM
User: N/A
Computer: YOUR-SZ6X6SEFXO
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.