[mk1james]

i have deleted etrust antivirus from my computer so i can get on a differnt one that i got from SKY that is better and its saying etrust is still on the computer get rid of it on add and removals that ive already done ?

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Check "C:\Program Files\" for a folder relating to etrust av. If found, delete just that folder.
Now use the "search" tool->All Files and Folders. Type ETRUST for filename. proceed with search. Delete all it finds.
Now check the Windows Registry (Start->Run. Type regedit and press enter.
Expand HKEY_CURRENT_USER->Software. If you see a key (folder) called etrust antivirus, delete it.
Now expand HKEY_LOCAL_MACHINE->Software and if you see a key(folder) called etrust antivirus, delete it.
Close the Registry window.
Reboot.
Try installing the Sky software now.

Edited by pip22, 01 April 2007 - 11:21 AM.

[pip22]

Check "C:\Program Files\" for a folder relating to etrust av. If found, delete just that folder.
Now use the "search" tool->All Files and Folders. Type ETRUST for filename. proceed with search. Delete all it finds.
Now check the Windows Registry (Start->Run. Type regedit and press enter.
Expand HKEY_CURRENT_USER->Software. If you see a key (folder) called etrust antivirus, delete it.
Now expand HKEY_LOCAL_MACHINE->Software and if you see a key(folder) called etrust antivirus, delete it.
Close the Registry window.
Reboot.
Try installing the Sky software now.

Edited by pip22, 01 April 2007 - 11:21 AM.

[mk1james]

ok i looked thought all them places once again and i still cant find it :S

[SRX660]

A couple of other things to try.

CCleaner
http://www.filehippo...nload_ccleaner/

Easy Cleaner
http://personal.inet...rts/ecleane.htm

SRX660

[mk1james]

ive tryed both ... all i got rid of was the etrust registy ... but it still will not work :S

[sadmachine]

i have the same exact problem, i tried seemingly everything :/ this however was the light at the end of my tunnel: http://crm.my-etrust...oblem=uninstall

they have so much stuff buried -_-

Edited by sadmachine, 30 May 2007 - 09:49 AM.