Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

XP Will not shut down

  • Please log in to reply




  • Member
  • PipPipPip
  • 161 posts
This time I have two problems.
I am working on a Dell Dimension 3000.
When I shut down it comes to a light-blue empty screen and stays there.
And, it will not read a cd drive. I have changed the cables and the drive, but that didn't help. It will recognize the drive, but it can not read the drive. Tried to boot to XP cd to run repair, but it can't see/read the disk. When it finishes booting to XP it shows the cd drive but can not read anything in it.
I would appreciate any ideas anyone might have. Thanks in advance.
  • 0




    Tech Staff

  • Technician
  • 16,645 posts
Hi poppyal!!

Let's take a look at the upper and lower filters for the cd-rom problem. Click Start then Run and type regedit...click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM, then CurrentControlSet, then Control, then Class, and click on {4D36E965-E325-11CE-BFC1-08002BE10318} In the right pane, are UpperFilters and/or LowerFilters listed?


Click Start, then Run, type services.msc and click "Ok". In the list of services, is "NVidia Driver Helper" listed?

  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP