[Boyard]

Good morning!

Here we go: although the power supply indicator is on and the output is OK (I've tested it) This external drive remains dead. No indicator light, nothing. I have, of course, checked and rechecked all connections. I also checked it on my wife's machine. It was working fine until this morning when I switched on. This has never happened before.

Please help, I would greatly appreciate it. Thank you very much.

All the best,

Boyard

Edited by Boyard, 06 April 2007 - 05:51 AM.

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Hi and welcome to Geeks to Go. If this is one of those sealed units and not intended to be user serviceable, there may not be much you can do. However, if you can open the case and remove the drive, you could try installing it as a slave drive inside of your system and then try running the hard drive manufacturer's diagnostics program on it.

[austin_o]

Hi and welcome to Geeks to Go. If this is one of those sealed units and not intended to be user serviceable, there may not be much you can do. However, if you can open the case and remove the drive, you could try installing it as a slave drive inside of your system and then try running the hard drive manufacturer's diagnostics program on it.

[Boyard]

Thank you for your welcome and for your prompt reply. Yes, I agree, it certainly looks like I'll have to go down that road.

All the best,

Boyard