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Win XP really slow shutdowns and explorer.exe crashing


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#1
Pat2

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when i go to start then "Turn off Computer" explorer.exe crashes and i'm forced to Windows Task Manager to terminate explorer.exe and shut down from their :-/
From their as it shuts down, i have to wait more than 5 minutes so that my pc could shut down. My pc used to shut down much faster but all of a sudden this is happening

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#2
Pat2

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BUMP!
:=/
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#3
wannabe1

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Hi Pat2...

How many Anti-Virus programs do you have running at any given time? I see you have both AVG and McAfee showing in the HJT log...running more than one at a time may cause problems like you describe. You might also try turning the Nero Back it up utility off and try a shutdown to see if it's any faster...it may be backing up your files on shutdown.

wannabe1
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#4
Pat2

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sorry for the slow reply,
i uninstalled mcafee but still no change
im not sure on how to change nero backup utility

explorer.exe crashes exactly after i go to Start ---> Turn off computer. when i wait like 5 minutes the small "Shut down, Stand-by, Hibernate" windows pops-up with the background suddenly black and white.and explorer.exe starts working again
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#5
Pat2

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anyone ?
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