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Explorer.exe not working


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#16
Whiskeyman

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Keith,
Still same problem after reboot.

Whiskeyman,
Tried old restore point also. That made no difference.


Any other ideas?


Did you try the quoted suggestion?
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#17
DocR

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Keith and others,
First, thanks for the suggestions. I decided not to reinstall Win XP. From past experience I have screwed up twice doing that and had to bring PC in to vender to repair. Instead I spent 4 painstaking hours removing startup programs one by one from MSCONFIG (system configuaration utility) and rebooting the notebook. Finally on the 4th hour I found the culprit. "IPMON32 C:\ProgramFiles\Verizon Online\visualIP Insight\IPMON32.exe". As soon as I unchecked this box in front of this program and rebooted Explorer.exe worked. Rechecke dthe other programs I removed and rebooted and it still works. I don't know what this program does just know it is associated somehow with Verizon Yahoo. Thanks again everybody. Maybe this can help someone else in the future.

DocR
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#18
stettybet0

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That's strange... Verizon is also my ISP, and I have the same file, yet no problems.

Installed with Verizon DSL accounts. IP Insight is a Quality of Service monitor and diagnostic tool that isn't required - see here for more information


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#19
DocR

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The file had been there for a long time on my laptop then suddenly it caused a problem. Maybe it became corrupted. I don't know. I just glad I didn't have to reinstall Win XP. Iknow that would have been a problem too.
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